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Customer Assistance Attendant - Jobs in Yorkton, SK

Job LocationYorkton, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Do you have excellent communication skills and can provide exceptional customer serviceWe are looking for a Customer Assistance Attendant-411 Operator in our 24/7 head office in Yorkton.You will be responsible for providing all services necessary to meet the calling inquiry and completion needs of all types of customers. This includes entering manual or electronic customer data information provided by customers and internal departments into operating systems. You will communicate with customers to verify their information.DUTIES & RESPONSIBILITIES:1. Provides/assists customers with local, toll, directory and emergency call completion.2. Assists special needs customers in call completion, as requested.3. Supplies call routing and rate information.4. Assists with projects as required.QUALIFICATIONS:1. Grade 12 Diploma or equivalent2. Working knowledge of PC;s and 40 wpm keyboarding skills.3. Successful applicants will be required to provide a criminal record check prior to employmentBENEFITS:As per collective agreement and include: Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Paid Sick Days and PensionAs Per CBA - $13.80-$14.71hr to start. Step every 6months until max $19.16Application deadline: 2022-02-14Job Types: Full-time, PermanentSalary: $13.80-$14.71 per hourSchedule:

  • 8 hour shift
Licence/Certification:
  • Criminal Record Check (required)
Work remotely:
  • No
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