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Member Service Representative II - Jobs in Yorkton, SK

Cornerstone Credit Union
Job LocationYorkton, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Join the Cornerstone Crew!Member Service Representative II - Contact Centre - Anticipatory Posting*Be Part of Something . . . . .Were looking for an attentive Member Service Representative II with great communication skills to join our Contact Centre team!As the Member Services Representative II - Contact Centre, it would be your job to provide a variety of services related to the promotion and sales of non-cash financial services, solutions and alternatives such as new accounts, consumer card and deposit products (including terms, RRSPs and TFSAs) to our new and existing members in a friendly, genuine way!Reporting to the Manager, Contact Centre the Member Service Representative II - Contact Centre will create exceptional member experiences by processing member transactions, delivering member information, answering inquiries, promoting credit union deposit services and making referrals; all while using a variety of media, including but not necessarily limited to telephone, email and internet chat.Successful candidate must maintain the ability to work a combination of days and evenings, Monday through Saturday when required.

  • This is an anticipatory posting based upon potential/anticipated change(s) within the department. If this change(s) does not transpire this posting will not be filled.
What we are looking for . . . . .To be considered for our Member Service Representative II - Contact Centre, you must have post-secondary education in business and a minimum of one year of related customer service experience or equivalent combination of education or experience.You also must be a strong team player, show exceptional communication skills, strong cross selling abilities, and the ability to build and develop strong working relationships. Key to success in this position includes the ability to effectively use technology to integrate with other service delivery channels.A commitment to continuous learning and development is an important part of being on our team as well as taking pride in caring for our members and providing top-notch customer service!If you already know about the features and benefits of credit union products and services thats an extra bonus!We Say We Care, and We Mean ItCornerstone Credit Union is a caring and compassionate organization. We offer a competitive total compensation package that includes a great employee benefits program, matched pension contributions along with wellness and employment perks!We also offer an incentive program that rewards employees for outstanding individual performance!The salary will reflect the experience and qualifications of the selected candidate, and may be staffed out of any branch of Cornerstone Credit Union. Union membership may be required depending upon location.Quick Apply
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