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Service Advisor - Jobs in Yorkton, SK

Terry Ortynsky's Royal Ford
Job LocationYorkton, SK
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

  • Develop Strong Relationships with Customer and continue to develop the Relationship
  • Greet customers on the phone or in the dealership, promptly and in a courteous manner
  • Address customer questions/needs promptly and professionally
  • Schedule appts. based on service calls
  • Assist customers in scheduling appointments for routine maintenance and needed repair
Service Experience
  • Identify service/part needs of customer vehicle to be serviced upon historical service data
  • Provide repair and maintenance recommendations
  • Advise customers of estimated service and repair costs and review details of service/ repair invoice with customer
  • Explain the nature of the repairs
  • Determine the progress of the repair/service orders and inform customer accordingly
  • Handle all phone inquiries regarding work in progress, appointments, part orders, and return phone messages promptly
  • Understand ordering of automotive parts
  • Be Detailed Oriented
  • Actively maintain the cleanliness of personal and team work spaces
  • Keep service forms and pricing guides up to date
  • Ensure all documentation/paperwork is completed in an accurate and timely manner
  • Commit to Royal Ford Brand
  • Stay up to date on the training requirements
  • Understand and promote service promotions
  • Be a champion for delivering excellent service 100% of the time
  • Be able to handle stressful situations
Skills
  • You must have a valid driver license
  • Basic computer skills
  • Math skills
  • Excellent interpersonal skills with an upbeat and engaging attitude
  • Excellent verbal communication and writing skills
  • Conscientious
  • Problem solving and critical thinking skills
  • Flexible and open to change, take on special tasks as needed
  • Customer relation skills
  • Organized and pay attention to detail
Education
  • Automotive/ Parts Experience
  • Grade 12 Diploma
  • College certificate or additional courses would be an asset
  • Work Tuesday to Saturday 8-5
If youre looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.We offer an excellent benefits package and a great working environment. Terry Ortynskys Royal Ford has a great benefit and pension plan through Canada Life. There is Life and Disability Insurance. There are many perks when you join the Royal Auto Group. We support our community. Come, join our team! Please submit your resume to gwendi@terryortynsky.comQuick Apply
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