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Customer Services Assistant 1 - On-Call - Jobs in Abbotsford, BC

Job LocationAbbotsford, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

THE POSITIONUnder the direction of the Librarian 3, Library Supervisor 1, 2, 3 and 4 or their designate, the Customer Services Assistant 1 - On-call provides exceptional customer service and performs duties necessary for efficient library operations.You will be available to work throughout Fraser Valley Libraries.HERE IS WHAT YOU CAN BRINGDemonstrated proficiency in customer service skills.Strong problem-solving skills required to interpret customer’s needs and offer solutions and alternatives.Ability to adapt quickly to changing situations and think on your feet.A broad interest in a variety of genres/authors.Demonstrated ability to use a computer including email, word processing, database searching and familiarity with automated library systems.Demonstrated proficiency and interest in using a variety of related digital devices.Ability to work independently and as part of a team.Strong interpersonal, oral and written communication skills.Ability to perform tasks with a high degree of accuracy and attention to detail.Accurate keyboarding skills of 30 wpm.Physical ability to perform the duties of the position.Aptitude and ability to perform basic troubleshooting of software and hardware.POSITION REQUIREMENTSCompletion the following courses or equivalent course from recognized institutions with library technician programs from:UFV: two out of three of the following:LIBT 100: Introduction to LibrariesLIBT 140: Library Public ServicesLIBT 145: Online SearchingOr alternately,Langara: two out of three of the following:LIBR 1120: Philosophy and FunctionsLIBR 2416: Reference Resources and ServicesLIBR 1111: Online Search and Information HandlingUp to six months work related and on the job experience.Criminal Record check is required.Applications will be accepted until positions are filledQuick Apply

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