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Information Technology Support Specialist CC#22 - Jobs in Amherst, NS

Nova Scotia School Boards (NSSB)
Job LocationAmherst, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Information Technology Support Specialist - CC#22-04-145Competition #: CC#22-04-145Position: IT Support SpecialistFamily of Schools: ChignectoLocation(s):E. B. Chandler Junior High SchoolHours Per Day: 8.0Hours Per Week: 40.0School Hours: 8:00AM-4:30PMAssignment Hours:Days: Mon,Tue,Wed,Thu,FriStatus: TermPercentage: 12 MonthsSalary:Additional Info:Post Date: Thursday September 8, 2022Close Date: Thursday September 15, 2022 at 4:00:00PMAnticipated Start Date: Monday September 12, 2022End Date: Tuesday January 31, 2023Introduction QUALIFICATIONS:

  • Successful completion of post-secondary education in the information technology field
  • High school diploma or equivalent
  • CompTIA A+ certified
  • Successful completion of a criminal records check and child abuse registry check
  • Proficient in the diagnosis and repair of desktop computers, mobile devices such as Laptops, Tablets and Chromebooks and Multimedia projectors
  • Basic understanding of LAN/WAN technology including wireless networks
  • Experience with:
    • o ticket system recording accurate time and excellent written and logical troubleshooting stepso Software installations and software licensing
  • Ability to work at heights
  • Physical ability to perform the required duties.
  • Valid driver´s license and reliable vehicle.
    • PERFORMANCE RESPONSIBILITIES:1. Update all assigned requests and communicates the status of support requests to their clients.2. Keep up to date inventory on an ongoing basis and ensures inventory is assigned the proper grade range and usage according to CCRCE guidelines.3. Identify and repair technological problems within the region´s computer systems.4. Install, configure, upgrade and repair technology devices used in CCRCE schools and offices.5. Install and configure software and apps on technology devices used in CCRCE schools and offices and must be able to provide application support.6. Install, configure, monitor and troubleshoot LAN´s in CCRCE schools and offices.7. Provide technical support and advice to end users in the form of troubleshooting and fixing problems related to Windows and Macintosh computers, tablets, printers, mobile devices and peripherals.8. Properly support our stakeholders using appropriate resources such as google, project notes and online forums9. Ensure stakeholders are using resources such as storage of data, computer resources and the internet appropriately.10. Troubleshoot Internet connectivity issues and minor network and wireless problems using various software tools.11. Participate in professional development activities as required.12. Other duties as assigned by the Manager of Information Technology.REQUIRED COMPETENCIES
  • Effective Communication (both written and oral)
  • Ability to work as an effective member of a team
  • Effective time management skills
  • Strong problem solving skills
    • Minimum Requirements - Degree, diploma or certification in technology from a recognized training institition;
  • CompTIA A+ Certification required;
    • Additional Assets · Experience and knowledge of technology in education including Google Apps for Education;
  • Strong interpersonal and communication skills;
  • WHMIS
  • First Aid
  • Fall Protection
    • Closing Notes Successful applicants will be required to provide a Child Abuse Registry Check and a Criminal Records Check/Vulnerable Sector Check prior to commencing employment in accordance with CCRCE policies and procedures.Quick Apply
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