Assistant Manager, Facility Support Services - Jobs in Antigonish, NS

Job Description

Req ID: 120926Company: Nova Scotia HealthLocation: Eastern* Zone, *St. Marthas Regional HospitalDepartment: FMS Facility Support Services SMRHType of Employment: Permanent Hourly FT* (*100%* FTE) x *1* position(s)*Status: Management* position*Posting Closing Date: 10-Nov-21Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.Nova Scotia Health employs professionals in all corners of our beautiful province. We believe theres a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with an Nova Scotia Health role means youll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.ResponsibilitiesReporting to the Eastern Zone Manager, Facility Support Services the Assistant Manager, has responsibility for the physical operations for the Housekeeping, Laundry, Portering, Security and other assigned departments at multiple facilities within the zone, in fulfilment of the overall goals of maximizing efficiency while aligning the provision of the needs of customers and stakeholder program delivery needs.The Assistant Manager, Facility Support Services is responsible for ensuring the services are delivered in accordance with proper national standards, as well as for safe patient care and infection prevention and control. The Assistant Manager will oversee the coordination and management of supervisors, employees and contractors within the zone related to areas of responsibility and infrastructure by leading ongoing facilities operations, for a diverse and complex range of asset types.The diversity of the owned, as well as leased real estate portfolio is also one of the largest in the province, and includes urban, rural, primary care tertiary and quaternary care, continuing care, etc. services included within these facilities to be maintained and operated by this role. A strong customer service orientation is required in fulfilling the needs of our patients, staff and visitors.*Qualifications*Required Minimum:

• Bachelor’s Degree or certification in related technical field or combined training and experience.
• Experience in facility management.
• 3-5 years of recent and relevant leadership experience with progressive accountabilities for financial, strategic, and people management in a health care environment managing a multi-site complex.
• Proven technical experience and knowledge of cleaning methods, managing laundries, portering services, and security.
• Proven experience in meeting planned objectives and ad-hoc facilities requirements within the scope of responsibilities, in health care.
• Experience with performance-based contracts for out-sourced services.
• Knowledge and experience in applying relevant CSA health care standards.
• Experience and knowledge of Accreditation Canada requirements as they pertain to facilities in a health care environment. This includes applying these standards, and maintaining the associated documents and practices to fulfil these expectations.
• Demonstrated experience in managing multiple complex client demands and services within building operations.
• Skilled relationship manager.
• Ability to prioritize based on established criteria and principles.
• Evidence-based collaborative problem solving of complex multifaceted issues.
• Critical thinking and analytical problem solving.
• Ability to develop strong team dynamics to solve problems and gain alignment with organizational goals.
• Collaboration, negotiation, and persuasion skills, paramount for the engagement of internal and external stakeholders.
• Effective communication skills; both written, oral, and presentation skills.
• Experience working with large budgets.
• Ability to effectively prioritize and address simultaneous customer concerns while also maintaining adherence to standards.
• Proven tolerance for ambiguity, with experience working through unforeseen challenges and obstacles to achieve goals.
• Strong analytical and technical, process and problem solving skills.
• Possesses a sound knowledge of management and a working knowledge of information systems.
• Ability to analyze and interpret statistical data and monitor quality and performance indicators and benchmarks.
• Travel to other sites may be required. Access to a reliable vehicle is required.

The following would be considered an asset:

• Registration with relevant health or professional discipline/college or association.
• Significant experience in managing a diversified multi-site complex in a unionized environment.
• Competencies in other languages an asset, French preferred.

PLEASE NOTE: Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application. Candidates will not be considered for an interview if applications are incomplete or missing information.*Hours of Work*Permanent Full-Time position, 75 hours bi-weekly.Salary Information$32.59 - $40.74 hourlyOnce Youve AppliedThank you for your interest in this position. Only those applicants selected for an interview will be contacted. Some opportunities may be eligible for our Employee Referral Program. If a Nova Scotia Health employee refers a candidate who is not working for the organization and the candidate is hired, the employee who made the referral may be eligible to earn up to $1000. For more details and instructions, please visit please visit Recruitment - IncentivesThis is a Management/Non Union bargaining unit - MGMT/NON-Union position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.As per the COVID-19 Mandatory Vaccination Protocol in High-Risk Settings, Nova Scotia Health requires all team members to be fully vaccinated by November 30th, 2021.Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Indigenous People, African Nova Scotians, People of Colour, Persons with Disabilities, 2SLGBTQIA+ and Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.*Follow Us!*https://www.facebook.com/NovaScotiaHealthAuthority/https://www.instagram.com/novascotiahealthauthorityhttps://www.linkedin.com/company/nsha/https://twitter.com/healthnsJob Type: Full-timeWork Location: Multiple LocationsQuick Apply

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