Manager, Ancillary Services - Jobs in Antigonish, NS

Job Description

St. Francis Xavier University, one of Canadas leading universities, is seeking a Manager, Ancillary Services to join the Ancillary Services Team. The Manager will be responsible for oversight of major projects within the Ancillary department, along with research and development of new and emerging business opportunities. The Manager will be responsible for the X-Ring Store, X-Ring eligibility, and management of the software program used for student housing and event management. The Manager will be responsible for preparing and planning financial budgets for Ancillary Services including annual budget preparation, quarterly projections, and financial reviews.With more than 4000 students and an active local community, StFX is seeking a leader who is committed to supporting a wide-range of services to enhance Universitys vision and strategic initiatives while generating income in support of the Universitys operating budget. This position is a full time position, reporting to the Director, Ancillary Services. Salary for this position is Band F of non-union Professional Staff salary grid: $73,574 - $89, 895.The successful candidate must have the ability to lead and inspire teams and build strong relationships with colleagues within the Ancillary Services, the StFX campus as well as the broader community to support the overall strategic direction of the department.Responsibilities include:

• Responsible for researching and developing new and emerging business and services for students, employees, and other key stakeholders.
• Responsible for planning, management, and implementing Ancillary renewal projects. Expected to prioritize project planning annually through an established work plan and performance objectives.
• Responsible for the X-Ring Store, on the StFX campus. This includes a clear focus on high level customer service, ongoing research and development of new products, collaborating to grow sales and market share as well as increase affinity to the store. Responsible for managing vendor agreements related to X-Ring jewelery.
• Responsible for X-Ring Eligibility including oversight of eligibility reporting, communication to students, distribution of eligibility forms, answering eligibility questions, distribution of rings at the X-Ring Ceremony. Required to work closely with integral campus departments to ensure accuracy of eligibility and execution of the X-Ring Ceremony.
• Responsible for preparing and planning financial budgets for Ancillary Services. Includes annual budget preparation, quarterly projections, and financial reviews.
• Main contact with Kinetics software account used campus wide. Work closely with campus departments to ensure efficient use and productivity of program. Responsible for reviewing new products, upgrading the software, coordinating training as required.
• Member of internal and external community committees as they relate to Ancillary Services.
• Liaison with external service contracts related to the Ancillary Department.
• Provide support and leadership to two full-time staff including hiring, training, evaluating and performance management. In addition, responsible for one full-time shared position with the Manager, University Housing

Qualifications/Skills:

• Minimum University degree in Business Administration or Commerce
• Minimum of 5 - 7 years supervisory experience working in a secondary institution
• Experience leading / managing customer service focused projects
• Experience with short-term and long-term budget responsibilities
• Excellent interpersonal, communication (oral and written) and organizational skills
• Able to balance the job requirements while considering multiple stakeholders
• Demonstrated creativity, resourcefulness with superior judgment and decision-making skills
• Experience with facility and/or conferencing booking software would be considered an asset

Closing date for application is February 9, 2022 at 1:00 pm (AST). To express interest in this role, please direct your application in confidence to:Human Resources, St. Francis Xavier UniversityEmail: careers@stfx.caOnly those selected for an interview will be contactedPreference will be given to Canadian citizens and permanent residents. StFX respects diversity and welcomes applications from visible minority group members, women, Indigenous persons, persons with disabilities and members of sexual minority groupsDate PostedJan 26, 2022TypeFull-time - PermanentCareer LevelExperiencedCategoryManagement and OperationsSales and Business DevelopmentCompetition NumberAncillary Services ManagerQuick Apply

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