Crisis Response Worker: 9-8-8 Suicide Crisis Helpline - Jobs in Aurora, Ontario, L4G 3S9

Job Description

About the Organization Are you interested in making a differenceAre you looking to instill hope and inspire changeYour Support Services Network (YSSN) is a non-profit charitable organization that offers competitive compensation packages. We also know that a job is more than a pay cheque. We offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they #39;ve helped people with mental illness, developmental disabilities, complex support needs and their families or caregivers find meaningful connections to help them live their best life.Employees can take advantage of many opportunities:

• A commitment to providing our employees with internal career opportunities through lateral position changes in our growing programs.
• In-house training, and external training for courses related to employees #39; current positions or to prepare them for other roles within our organization.
• A commitment to furthering our efforts in Diversity, Equity, Inclusion and Belonging through an active Steering Committee.
• Recognition programs including long-term service awards and idea recognition.
• An active Wellness Committee that promotes and organizes yoga sessions, mindfulness moments, fun contests, lunch-and-learn events and seminars.

We didn #39;t become one of Canada #39;s top non-profit employers of choice without a lot of thought, care and consideration for our team. Our supportive and collaborative workplace balances engaging and challenging work with personal development and a commitment to wellness.If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today.DescriptionOne Full-Time Contract (3 x 11.25 hours shifts per week) to March 31, 2026 (with the possibility of extension or becoming permanent)The 9-8-8 Crisis Response Worker provides immediate assessment and support to individuals who call and text the 9-8-8 call line. The 9-8-8 call line is a national mental health call line for individuals experiencing thoughts of suicide and/or emotional distress. Positions cover both 988 telephone and text calls. Primary goals of service are to establish initial contact with callers to the 9-8-8 call line, provide assessment and intervention to stabilize crisis and to support individuals collaboratively in the development of a plan to reduce risk and promote safety and recovery. Through evidence-based mental health interventions, promote relapse prevention and transition to longer term supports and recovery activities where appropriate.This position is primarily a remote work environment with monthly in-office team meetingsPosition Requirements

• Bachelors degree in Social Work or related discipline (i.e. Health Sciences)
• Minimum three years related experience
• Knowledge and practice of short-term urgent response, psychosocial rehabilitation approach and advanced clinical, crisis and assessment skills are assets
• Experience working with individuals having a serious mental illness is essential
• Crisis skills for adults and children experiencing a mental health crisis are desirable
• Completion of CPI, CPR and ASIST training as per agency guidelines
• Experience and knowledge of the criminal justice system is an asset
• A second language is considered an asset
• Knowledge of the local service system is essential
• The successful applicant will be required to provide a police clearance that meets agency standards
• A valid G Drivers License, access to a reliable vehicle and business use insurance coverage, OR access to reliable transportation.

Posting Closes: Friday, March 7th at 4:00 pm ESTStarting Hourly Rate: $34.26 / HourOffice Expectations: Fully Remote with in-office team meetingsEOE StatementAt YSSN, we #39;re committed to providing a healthy, safe and respectful workplace where diversity and inclusive approaches are recognized assets.We invite and welcome applications from equity deserving groups, Indigenous Peoples, People with Disabilities, Newcomers to Canada, persons of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference.We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact Human Resources.Our VisionA Meaningful Life for All: Relationships, Community, Well-Being.Our MissionCommunicate. Connect. Collaborate.Successful candidates will be required to submit proof of a primary series of a COVID-19 vaccine authorized by the World Health Organization directly to the Human Resources department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement directly to Human Resources.We thank all candidates for their interest. Only those selected for an interview will be contacted.Powered by JazzHR