1888 Chophouse Server- Full time/permanent - Jobs in Banff, AB

Job Description

As a server, you will be working a variety of evening shifts including weekends and weekdays. You will be working in an upscale restaurant setting, ensuring that daily operations are smooth and efficient. The server’s main role is to provide exceptional service, follow service standards and impact restaurant’s overall revenues, by using upselling techniques and food and beverage knowledge. The server is required to fully understand the menu and culinary techniques used along with the multiple local suppliers used on a daily basis. Wine knowledge is another integral part of the server’s abilities as beverage sales represent a very high percentage of total sales at 1888 Chophouse.Successful candidates will be matched to one of the following restaurants based upon experience:

• 1888 Chophouse

For more information on each Fairmont Banff Springs restaurant please click here.What is in it for you:

• Subsidized staff housing for full time status
• Duty meal in our newly renovated staff cafeteria
• Employee Travel Program
• Comprehensive Wellness Platform (LifeWorks)
• Discounts on food & beverage/fitness centre/spa/golf
• Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor

What you will be doing:

• Reporting to the 1888 Chophouse Manager, responsibilities and essential job functions include but are not limited to the following:
• To provide knowledgeable, personalized, and safe food and beverage experience to our guests.
• To accept responsibility for proper guest billing, and to take necessary action in correcting any mistakes.
• To follow all proper opening and closing procedures and reports, and to complete all duties necessary to open and to conclude a shift.
• To ensure equipment and tools are maintained at a high standard.
• Being able to carry three hot plates efficiently & professionally
• Acting as concierge for all our guests if needed.
• Maintain behaviours consistent with professionalism, including a high standard of personal grooming, appearance, etiquette and conduct.
• To have a complete understanding and adhere to company policies related to gratuities, as well as fire emergency procedure, hygiene and safety policies.
• To have a complete understanding of the hotel’s employee handbook and adhere to the regulations within.
• To work efficiently, responsibly, and maturely as a team with all colleagues throughout the hotel.
• To work in any other venues as needed.
• To carry out any other reasonable duties assigned.

Your experience and skills include:

• Minimum 5 years experience as a server in a modern upscale dining room.
• Must have a drive to provide the best possible experience for guests.
• Must be able to work under stress while remaining calm and positive.
• Must be a team player
• Must be well spoken and have the ability to describe the menu in a professional matter. Menu knowledge, culinary terms, local farms and beverage knowledge are required.
• Must have proven sales skills in this industry and the desire to increase average checks on a daily basis.
• Must be able to make responsible, independent decisions
• Must have extensive wine knowledge and a passion for it. WSET wine certification Level 2 is required, Level 3 will be considered an asset.
• Knowledge of different meat cuts, wines and bartending an asset.
• High School diploma required, Hospitality education will be considered an asset.
• Upscale serving experience required.

Your team and working environment:

• Fast-paced, upscale, luxury hotel
• Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSAPPLY TODAY: For more information on working and living in Banff, please visit www.banffspringsjobs.comQuick Apply

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