Assistant General Manager- Chuck's Steakhouse - Jobs in Banff, AB

Job Description

Banff Hospitality Collective or as we like to call it ‘BHC’, is a multi-concept restaurant and entertainment company with 11 venues and counting. All our venues are unique in their own right but have a few things in common: 1. They are all located in beautiful downtown Banff. 2. Serve amazing food and beverage 3. Have wicked atmospheres powered by even cooler people.Born and raised in Alberta, Chuck is a salt of the earth local who embodies the Alberta spirit. Our in-house dry aged, 100% Alberta beef is grilled over hardwood and mesquite, then finished to perfection under an 1800-degree broiler. Elegant ranch atmosphere and stunning views from every table. Chuck's is the true Alberta beef experience.Assistant General ManagerThe Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant, including management of all employees in conjunction with the General Manager. In addition, they assist with inventory and ordering of liquor and supplies, optimize profits and ensure that guests have had an experience which lives up to the company values. They work closely with the culinary team and participate in decisions with the BHC executive team.What You’ll DoOversee and manage all areas of the venue and use your discretion to make decisions quicklyAdhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costsResponsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and proceduresEnforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.Ensure compliance with operational standards, company policies, federal/provincial /local laws, and ordinances.Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.Deeply understand, and have a strong commitment to, venue brand, constantly delivering and getting others to deliver the brand promiseWhile you’re very focused on ensuring outstanding guest service, responding to complaints, taking appropriate action, and generating return guests – you also recognize the importance of employee experience and building a strong team culture.You’ll lead by example, having a floor presence for the duration of your shiftThe preparation and attendance of weekly, monthly, quarterly, and six month planning meetingsWhat You’ll NeedYou don't shy away from working with various types of technology and systems, including the ability to troubleshoot, update, and train others on the use of.You need to not only be an amazing team player but also have a knack for bringing others together to work towards a common goalConnecting with people and building trusting relationships comes easy to youUnderstanding of the importance of communication and workplace cultureCollaborative working style and team focusExcellent communication skillsWilling to take a step back to look at things from other perspectives and be open to a different wayAbility to work with people sensitively, tactfully, diplomatically, and professionally at all times.What We’re Looking ForWe understand you want to get outside as much as possible, but you’ll need to have flexibility in your schedule for us.2 years of experience in the food and beverage industry is preferredAlberta ProServe certification is requiredThe Most Important Part - What’s In It For You:Live, work and play in Banff National Park!Competitive salary and bonuses50% off food and bottles of wine for yourself and a guest at all BHC venuesEducation and training reimbursements up to 100% for career-related coursesExtended health benefits completely paid for by BHCBanff is where we | create | indulge | cook | distill | celebrate | explore | adventure | dine…come join us!Want to know more about Banff Hospitality CollectiveCheck out our website and follow along with us on Instagram!Applicants must be legally eligible to work in Canada.If you feel that you are uniquely qualified for this position please submit your resume and cover letter for consideration. This job description is intended as a summary of the primary responsibilities and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future. All information submitted to Banff Hospitality Collective remains in strict confidence.