Banff Gondola, Assistant Outlets Manager - Jobs in Banff, AB

Job Description

What will be your daily pursuit:Driving Gondola Food and Beverage outlets to world class dining destinationsWhat perks can you expect:Work in a dynamic, culturally diverse team from around the globeSeasonal work experience in iconic, unforgettable, and inspiring locationsFast-paced and active position – get your step counter ready!The chance to work in an inclusive culture and make life-long friendsOpportunities for career growth or future work at other Pursuit locationsAccess to one of the world’s most beautiful and iconic National ParkWhat will you do in this job:Drive the number one Trip Advisor rated restaurant in Banff to continue it’s place as the top restaurant in the region with elevated service and Guest experience in this high volume operationDrive brand and service levels to new heightsProviding daily oversight of multiple operations, including function and logistics organization, increasing sales and profitability & consistent delivery of exceptional guest service standardsDevelopment and training of high quality team members and ability to provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy and speedAnticipate key issues and informational needs and be prepared to discuss ongoing performanceAchieve revenue targets, monthly forecasting and budgets, expense and labor managementEnsure effective reporting to Food & Beverage Manager and communication to greater teamContinuous improvement of guest and employee experiences, create the “WOW” experienceFollow and improve standards and SOP's based on Guest needs and requirementsDaily inspections of cleanliness and organizationOn the spot conflict and Guest service resolution, ability to deal with Guest issues and concernsDemonstrate positive attitude and a commitment for delivering world class serviceHelp support all areas within the Gondola – keeping in mind ‘one guest – one experience’What skills and experience do you need for this job:5+ years of experience in the food and beverage industryDiploma/ Degree within Hospitality focusing in Food and Beverage is an assetExperience building relationships and working on teams across all levels of an organizationExperience with opening a new concept and restaurant ability to take ownership and drive resultsProven track record in maintaining a high level of standards within the organization on and off the floorEffective communicator and able to implement and uphold service standardsUnderstanding of financial statements, and forecasting with an ability to control expensesDriven to fostering a team building environment and creating positive guest experienceAn eye for detail and quality Shows leadership in a positive, calm, consistent & focused mannerTo honour our commitment to be “Always Honest” all employees must consent to a criminal record checkWhat will your work environment be like:Beautiful. You’ll work in an iconic, unforgettable and inspiring National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!Independent. You’ll spend your days in and around our historic hotelRemote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFiBusy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) requiredThis job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.