Reservations Agent (August Start) - Jobs in Banff, AB

Job Description

Are you an individual with keen attention to detail and gregarious personality looking to grow your skills in the area of reservations while enjoying the breathtaking setting of the Canadian Rockies We are seeking a highly energized, organized and professional candidate to join our Room Reservations team.What is in it for you:Subsidized staff accommodation provided on-site for full time statusDuty meal in our newly renovated staff cafeteriaEmployee Travel ProgramComprehensive Wellness Platform (LifeWorks)Discounts on food & beverage/fitness centre/spa/golfOpportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with AccorWhat you will be doing:Reporting to the Reservations Manager, the Reservations Agent responsibilities and essential job functions include but are not limited to the following:Make room reservations, handle internal and external communication for leisure/Group/Tour & FIT segments as assigned within the departmentWork closely with Sales, Front Office and Accounting teams to ensure all client expectations are met and/or exceededAssist with other duties as assigned. As a member of the Rooms Division, you may be asked to fill into other departments as needed due to staffing levelsAll other duties as assignedYour experience and skills include:Previous reservations or sales experience is an assetOpera Property Manager System (PMS) and Central Reservations System (CRS) experience an assetMust display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneouslyStrong computer skills with a working knowledge of Word, and ExcelMust be willing to work shifts (including split shifts) and varied days off on occasion and able to sit for long periodsAbility to sit and stand for full shift on a computer screenYour team and working environment:Fast-paced, upscale, luxury hotelClose proximity to multiple ski resortsHospitality employees worldwide making this a great place to develop lifelong connectionsVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSAPPLY TODAY: For more information on working and living in Banff, please visit www.banffspringsjobs.com