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| Job Location | Banff, AB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
What will be your daily pursuit:Assisting guests with their reservations at Pursuits hotels and attractionsWhat perks can you expect:Work in a dynamic, culturally diverse team from around the globeWork experience in an iconic, unforgettable, and inspiring locationThe chance to work in an inclusive culture and make life-long friendsOpportunities for career growth or future work at other Pursuit locationsAccess to one of the world’s most beautiful and iconic National ParksWhat will you do in this job:Making, maintaining, and changing reservations for all Banff Jasper Collection owned Hotels, Attractions, FlyOver Canada, Brewster Express, and Brewster SightseeingHandling phone call, email, and chat inquiriesQualifying and upselling potential clientsMaintain accurate reservations and information in reservation systemAssist guests with questions all while maintaining a high level of customer serviceBuilding and maintaining rapport and business relationships with our travel trade partnersWorking closely with Sales Managers on key accountsWorking closely with Operations Supervisors and key team membersWhat skills and experience do you need for this job:1-2 years’ experience working in a call centre environment is preferredCommunicate fluently in English, secondary language skills may be an assetMature and possess a proven ability to work independently within a fast-paced team environmentCourteous telephone mannersProficient with computersStrong communication, interpersonal and problem solving abilitiesPrevious experience in a sales environment with a proven ability to upsell guestsPrior knowledge of Maestro is an assetTo honour our commitment to be “Always Honest” all employees must consent to a criminal record checkQuick Apply