Security Services Agent - Jobs in Banff, AB

Job Description

Security Services AgentBanff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.Banff Centre for Arts and Creativity acknowledges, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain, in the beautiful and special territory of Treaty 7. We recognize the past, present, and future generations of Stoney Nakoda, Blackfoot, Tsuutina Nations, and Métis from Region 3, who help us steward this land, as well as honour and celebrate this place.The OpportunityBanff Centre is looking for an experienced Security Services Agent to provide a safe, secure, and hassle-free environment for all Banff Centre staff, participants, and visitors. Responsible and customer-service minded, our Security Services Agents perform patrol duties for the purpose of general law enforcement and risk management; manage parking and traffic; as well as provide physical security for all Banff Centre buildings and property.Specific Accountabilities

• Patrol Banff Centre campus, including both exterior grounds and building interiors, either by vehicle or by foot
• Remain alert to the physical environment, arranging for the removal of any safety hazards discovered during patrol
• Respond to and deal with all reported incidents and emergency situations and prepare and submit reports on the actions required
• Assist in investigations under any Criminal Code or Provincial or Federal Statute offence
• Assist in investigating breaches of any related Banff Centre policy
• Conduct interviews to probe and obtain accurate facts
• Provide “Safe Walk” escort to staff (including cashiers and box office personnel), participants, and visitors
• Provide security services for Banff Centre special events
• Monitor alarm and closed-circuit camera systems and respond to alarms
• Provide assistance to other departments as needed to ensure a safe and hassle-free environment

Qualification and Educational Requirements

• Completion of Alberta Basic Security Training (ABST) and licensing under the Alberta Security Agent and Investigators Act, or proof of enrollment, is required
• Current certificates for Standard First Aid, CPR/AED Level C, and fire prevention/training programs
• A valid Alberta drivers license or international equivalent
• Previous security background or experience in dealing with the public in a service-oriented environment
• Knowledge of civil/criminal laws with respect to certain property offences, disorderly conduct, trespassing, etc.
• Comfortable working knowledge of MS Office software
• Physical and mental ability to conduct lengthy patrols of multi-storied buildings and extensive grounds via foot or by vehicle
• Demonstrates excellent interpersonal, organizational, and oral and written communication skills
• Responds to contentious or highly-sensitive issues with discretion and effectively deals with confidential matters
• Recognizes and demonstrates the need for initiative in dealing with and resolving problems

Special Requirements

• Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends. Overnight shifts on a monthly rotation are required.

Employment Terms & Benefits

• In accordance with CUPE 4318, this is a unionized, hourly support staff position, subject to a 500-hour probationary period.
• This position pays up to to $20.58 per hour, working up to 40 hours per week on a rotating schedule. Hours worked per week may vary depending on business needs.
• Benefits of working at Banff Centre are:
  • Staff housing options (based on availability)
  • Professional Development
  • Staff cafeteria and restaurant discounts
  • Onsite fitness facility at a discounted rate – first month free for new staff!
  • Free or reduced admission to Banff Centre performance and events.

Application Process

• We are accepting applications for the Security Services Agent position until a suitable candidate is found.
• Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
• Visa requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

All Banff Centre for Arts and Creativity Employees are required to be fully vaccinated against COVID-19 . Accommodation will be made for those who are legitimately exempted from vaccination requirements. Employment candidates must demonstrate during the recruitment process that they are Fully Vaccinated in accordance with the Centre’s COVID-19 Vaccination Directive as a pre-condition of employment.Commitment to DiversityBanff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.FOIP StatementBanff Centre for Arts and Creativity, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for above. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Banff Centre. The information is subject to the Freedom of Information and Protection of Privacy Act. The information will be retained and when disposed of it is done so in a secure matter.Quick Apply

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