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Service Team Member - Fall '22 - Jobs in Banff, AB

Shadow Lake Lodge
Job LocationBanff, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Service Team Member, Fall 2022 – ACCs Shadow Lake LodgeLocation: Shadow Lake Lodge, Banff National ParkSalary: Commensurate with experienceOVERVIEWMust love the outdoors and working in a remote location! We are looking for reliable individuals with guest service skills who will assist with various duties during our upcoming summer season at Shadow Lake Lodge. You will be on a team with other like-minded individuals to provide assistance with food service, food prep, housekeeping and delivering excellent customer service. You will be an important piece of the overall operations at the lodge and will continue to provide the exemplary service levels that have come to be expected by returning and first-time guests. This is a seasonal job opportunity, helping us with the end of our summer season as some of our staff return to school in September.This is a seasonal job opportunity. The SLL fall season runs from August 27th - September 28th. Daily rate of pay is based on an 11-hour day, worked as a split shift.Shifts are typically 10 days on, 4 days off. Ideal candidates would be available for training prior to start date.COMPANYThe Alpine Club of Canada promotes alpine experiences, knowledge and culture; responsible access; and excellence in mountain skills and leadership. We bring together, and give voice to, Canada’s mountaineering community.Shadow Lake Lodge is the ACC’s only full-serviced backcountry accommodation. Shadow Lake Lodge, located in the backcountry of Banff National Park, is an excellent base for hiking and exploration. Comfortable lodging in private cabins and hearty, healthy, gourmet meals, along with the hospitality of the ACC create a memorable experience for each and every guest.ResponsibilitiesThe Service Team member will be responsible for the following

  • Providing information about the lodge, the services, and activities available in the area
  • Cleaning, stocking and maintaining lounge spaces, lodge cabins and washrooms
  • Helping prep, serve, and host meals/beverages for guests
  • Assisting management in preparing bills, and reviewing accounts with guests
  • Other duties as assigned by management
Key Relationships
  • Reports directly to the Lodge Manager
  • Works closely with service team and chef to ensure smooth, quality service for guests
The ideal candidate must
  • Be outgoing and friendly
  • Possess excellent interpersonal teamwork skills
  • Be able to work without access to the internet for the duration of your shift at the lodge
  • Be proactive with the ability to think and work independently
  • Have a background in lodge hospitality, fine dining and/or adventure tourism (preferred)
  • Have outstanding communication skills – be able to collect and act on feedback in an effective and timely manner
This job is in a remote area of Banff National Park. Accommodation is provided on shift, as well as lodging at our Canmore ACC Hostel (subject to availability) off shift. Employees are required to find their own way to and from the lodge for work shifts (biking/hiking). Offers are conditional upon a criminal record check and proof of Covid-19 vaccinations.The position is open immediately. Suitable candidates should submit a cover letter and resume to Lauren Quarles via attached address.We thank all applicants, however, only those selected for an interview will be contacted.Job Type: SeasonalContract length: 5 weeksSalary: $170.00 per dayBenefits:
  • Discounted or free food
Flexible Language Requirement:
  • French not required
Schedule:
  • 10 hour shift
Supplemental Pay:
  • Tips
COVID-19 considerations:All employees must provide proof of covid-19 vaccination to work onsite any ACC facility.Application question(s):
  • Can you reliably commute to Redearth Creek Trailhead for your Shadow Lake Lodge shift
Experience:
  • Customer service: 1 year (preferred)
Expected Start Date: 2022-08-25Quick Apply
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