Customer Service Associate-Specialist* Afternoon/Evening Shifts - Barrie (Bayfield Mall) - Jobs in Barrie, ON

Job Description

Are you ready to join Canadas most-shopped general merchandise retailer, with over 500 stores from coast to coastCanadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.Summary:The Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions efficiently and professionally. Customer service and computerized cash register proficiency is essential for success in this position to enhance the customer experience.Main Responsibilities and Tasks:Closing Customer Service Specialist to work afternoon/evening shifts (12 pm to 9:30 pm)Responds to and handles multiple customer inquiries, requests and concerns in a timely manner, over the phone and in person.Assists customers throughout entire store to give excellent customer serviceDeals with challenging situations and conflict resolution in a professional manner.Keeps evening staff on task and assists with trainingCloses the store according to set proceduresKeyholderHelps with overall security within the store to deter theft by being presentRequirements:Highly approachable, customer-oriented individual who thrives in offering exceptional service to customers.Strong belief in the Canadian Tire Values of honesty, integrity, and respect.Effective written and oral communication skills.Ability to complete detail oriented retail tasks according to instructions and to demonstrate responsibility for outcomes.Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.Ability to resolve retail and/or customer issues.Ability to multitask, adapt and cope with challenging and changing situations.Positive attitude, punctuality, and solid work ethic.Must be willing to work 12 pm to closing (9:30) up to 5 days per weekReliable transportationSteel-toed shoes requiredMore about the position:Potential Career OpportunitiesNext levels:Â Department Manager.Physical Demands and Working ConditionsStanding/walking for 8 hours.Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from "light" to "heavy".Our offering includes:Competitive compensation and benefit packagePotential for Profit SharingEmployee Shopping DiscountsFlexible work hoursLearning and Development opportunitiesScholarshipsReward and Recognition ProgramA culture of performance & accountabilityA supportive and positive team environmentBackground Check Requirements:As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:Employment VerificationWe thank all applicants for their interest; however only those candidates selected for an interview will be contacted.We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.Quick Apply

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