Customer Service/Sales Associate - Jobs in Bedford, NS

Job Description

Growlies Pet Foods Inc. is a leading pet specialty retailer focused on the sale of frozen raw food for pets.Widely regarded as one of the top retailers in our segment in Canada, our mission at Growlies is to make a wide range of brands of raw, high-quality, real food for pets as accessible as possible to Canadian pet lovers in the communities we serve. Our philosophy is "No Kibble, No Corn, No Wheat, No Soy"!We also offers a wide range of premium pet supplements, as well as a selection of raw-compatible and raw-complimentary cooked options, dehydrated foods, freeze-dried foods, and treats for pets.Were is seeking a passionate Customer Service/Sales Associate to join the Growlies team on a full-time basis.This is a hybrid position for both the Upper Tantallon and Bedford locations.What sets us apart:Upper Tantallon - Our main location offers customers the largest selection of raw feeding options in Atlantic Canada, with 23 freezer doors and 10 chest freezers in-store, as well as a fully-digitized drive-thru shopping experience - the first of its kind in the pet industry!Bedford - Our Bedford location offers customers a similar selection of raw feeding options, with 18 freezer doors and 6 chest freezers in-store, as well as Atlantic Canadas first-ever bistro for dogs - il Canino Dog Beefstro! We serve a-la-carte and made-to-order gently cooked meals for dogs in our fully outfitted commercial kitchen.What sets you apart:You are a motivated, self-starter and a team player. Youve got exceptional customer service skills, a strong interest in nutrition, and a desire to learn about raw and fresh feeding for pets.You must be willing to:

• Work in a cold storage environment (-18 walk-in freezer - PPE provided)
• Work in a small commercial kitchen
• Repetitively lift up to 50lbs
• Work weekends as part of this full-time position
• Work at both locations (Upper Tantallon and Bedford)

Essential Functions:This position offers a fantastic opportunity for the right candidate in a rapidly growing business! Training is provided.

• Interact with customers, including assessing customer needs, educating customers about pet nutrition, and recommending brands and products
• Assist with store operations, including operating sales terminals, receiving orders, following store SOPs, and helping to train new staff members
• Assist with inventory management, including counting inventory, restocking shelves and freezers, and rotating stock
• Drive sales, including meeting specific sales targets and challenges, and making "add-on" sales
• Participate in Team Meetings (in-person or virtual)
• Participate in customer acquisition and marketing initiatives (markets, special events, etc.)

Qualifications:Preference will be given to candidates who are educated in and/or familiar with feeding raw food for pets, as well as those with experience in pet specialty retail.Please note that while the following qualifications are desirable, Growlies will consider reasonable equivalent combinations of education and experience when assessing candidates:

• Pet specialty sales and/or retail experience
• Experience with POS/inventory software
• Ability to confidently and effectively communicate both verbally and in writing
• Strong computer software skills, including MS Word, Excel and email

Benefits:

• Up to 20% off wholesale cost of products for your own pet
• Competitive wages
• Positive team atmosphere
• Extended health & dental benefits
• Yearly vet bill reimbursement up to $250 for qualifying treatments
• Three weeks paid vacation
• Working with pets on a daily basis!

Please share your experience with the pet food industry and/or raw feeding with your application.While we appreciate all interest in this position, only potential candidates will be contacted for an interview. This opportunity will remain open until a suitable candidate is hired.Job Type: Full-timeSalary: From $16.50 per hourBenefits:

• Dental care
• Store discount

Shift:

• 8 hour shift
• Day shift

Application question(s):

• Are you able to work at both store locations (Upper Tantallon and Bedford)
• Please share your experience with the pet food industry and/or raw feeding

Work Location: One locationQuick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected