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| Job Location | Bedford, Nova Scotia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full time |
We are MaRayTech Consulting Ltd., an IT services provider with a focus on the financial sector that primarily serves insurance companies, banks, and FinTechs.We #39;re on the lookout for fantastic Inbound Customer Service Representative who will love speaking with people over the telephone and providing financial solutions to their queries to join us. You don #39;t have to have call centre experience; we know that customer service experience comes from a variety of industries; what you will have, is a friendly personality and excellent communication skills.The job you will be doing:- Answering inbound calls from callers.- Ensuring and consistently positive and engaging customer experience.- Educating customers on the products and service on offer.- Engaging with customers across a range of communication channels.- Applying your own judgement to appropriately address and resolve customer queries.- Listening to customers personal circumstances to understand their requirements and provide personalised solutions. Skillsamp; Attributes - You’ll be friendly and have excellent communication skills. Our customers are used to our warm and welcoming service, so it’s important to be able to build rapport and relationships.- Exceptional customer service experience with a genuine interest in customersamp; their needs.- Driving enthusiasm within a team.- You’ll be contributing towards a controlled and secure branch with responsibility for ensuring errors are kept to a minimum, especially when dealing with customers so it’s important to be attentive to detail.More details:- Full time, permanent role- Competitive salary- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.- Access to healthcare, including dental, eyecare, health screenings, and therapies.- Full access to Employee Assistance programme for self and family members- Personal development and career progression opportunitiesPowered by JazzHR