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Job Location | Bedford, NS |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Come Work with Us!At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.Job TitleL1 HPe NonStop Support AnalystJob DescriptionSystem Analyst - PL09 HPe NonStopWhat is the opportunityThe System Analyst is responsible for monitoring and supporting all of Royal Bank of Canada’s Midrange environment on a 24/7/365 days a year. As a member of the HPe NonStop Level 1 support group, the Systems Analyst will be accountable for monitoring and providing technical support in event/incident/problem management, escalation, restoration of service, triage and maintain all services pertaining to RBC’s operations environment.This role will require the Analyst to work effectively in both an independent and team oriented environment. We are RBC’s main production monitoring team for Canadian, USA and international based businesses and functional units including Personal and Commercial Banking (P&CB), Investor & Treasury Services (I&TS), Insurance, Capital Markets (CM), Wealth Management (WM), Technology and Operations (T&O), and Functions. We are also the main telecommunications and client server operations hub for the enterprise.What will you do