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| Job Location | Bolton, ON |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
COMPANY PROFILETitanium is a leading asset-based transportation and logistics company servicing Canada and the United States, with approximately 475 power units, over 1,400 trailers and over 600 employees and independent owner operators. Titanium provides truckload, dedicated, and cross-border trucking services, freight logistics, and warehousing and distribution to over 1,000 customers. Titanium is a recognized consolidator of asset-based transportation companies, having completed ten asset-based trucking acquisitions since 2011. Titanium has also been ranked by PROFIT magazine as one of Canada's Fastest Growing Companies for eleven (11) consecutive years."Strength Beyond Borders"SUMMARY OF POSITIONThe Clerk, Customer Service will work as a member of our front-line service team, focusing on driver and client support . They work directly with clients to assist with reviewing orders, offering an excellence in customer relations by providing positive interaction experiences on all levels. In addition, this role will have direct interaction with all drivers to provide customs clearance support for fleet border crossing.QUALIFICATIONS AND REQUIREMENTSExperience working in the transportation industry (trucking) would be considered an asset for this roleSuccessful completion of High School DiplomaStrong verbal and written English communication skillsProficient with the use of a computer, including but not limited to the use of Microsoft Office Software (Outlook, Excel, Word, PowerPoint)Experience working with TMW software would be considered an assetAbility to communicate effectively with others and work as a member of a teamStrong ability to multi-task and effectively manage work requirementsESSENTIAL DUTIES AND RESPONSIBILITIESRespond to customer inquiries providing support as requiredProcess data entry requirements relative to operational movementsLiaise with drivers, providing detailed and accurate informationComplete customer service reviews and be supportive of corporate practices when dealing with service issuesReceive and process information using computer systemsMaintain records and statistics relative to assigned processesAssist with some dispatch functions as requiredPerform general office functions as requiredAdhere to all Titanium Transportation Group Inc. service standards and policies, including Health & SafetyWork in compliance with the provisions of Occupational Health and SafetyPerform all other duties as assignedTitanium Transportation Group Inc. is an equal opportunity employer. Respect for the dignity and worth of every individual in the workplace is fundamental. Our organizational values stress the importance of diversity, fairness and trust.We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.