Customer Service Clerk - Jobs in Bolton, ON

Job Description

28-Dec-2022 to 27-Jan-2023 (EST)TITANIUM - OperationsBolton, ON, CANFull TimeEmail Me This JobCompany ProfileTitanium is a leading logistics and transportation company servicing Canada and the United States. We are a recognized consolidator of asset-based transportation companies, having completed twelve acquisitions since 2011. Titanium has also been ranked by Canadian Business as one of Canadas Fastest-Growing Companies for twelve consecutive years, and in 2020 was recognized by Financial Times as one of Americas Fastest-Growing Companies. We are one of only three publicly traded Transportation Companies in Canada. We welcome growth, new ideas and the provision of opportunity!Job SummaryThe Clerk, Customer Service will work as a member of our front-line service team, focusing on driver and client support. They work directly with clients to assist with reviewing orders, offering an excellence in customer relations by providing positive interaction experiences on all levels. In addition, this role will have direct interaction with all drivers to provide customs clearance support for fleet border crossing.Job Duties and ResponsibilitiesRespond to customer inquiries providing support as requiredProcess data entry requirements relative to operational movementsLiaise with drivers, providing detailed and accurate informationComplete customer service reviews and be supportive of corporate practices when dealing with service issuesReceive and process information using computer systemsMaintain records and statistics relative to assigned processesAssist with some dispatch functions as requiredPerform general office functions as requiredJob RequirementsSuccessful completion of High School DiplomaStrong verbal and written English communication skillsProficient with the use of a computer and Microsoft Office Software (Outlook, Excel, Word, PowerPoint)Ability to communicate effectively with others and work as a member of a teamStrong ability to multi-task and effectively manage work requirementsPreferredPrevious experience in a supply chain logistics transportation industry would be considered an assetExperience working with TMW software would be considered an assetPosition DetailsFull-time employmentOffice environment - no remote work availableShare Purchase Plan - opportunity to buy company shares through payroll at a 100% matchGroup Benefits offered - health and dentalTitanium is committed to investing in our employees through the use of annual performance reviews - we promote from within!Titanium Transportation Group Inc. is committed to providing accommodations throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team at hr@ttgi.com and well work with you to understand what is needed.We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected