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Customer Service Representative/Administrative Assistant - Jobs in Bolton, ON

Job LocationBolton, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Roma Fence is looking for a full-time Customer Service Representative/Admin Assistant. The ideal candidate will have strong customer service skills and problem solving abilities as well as exceptional communications skills.Working Hours- Monday – Friday, 8:00am to 5:00pm / 2 Saturdays per month, 8:00am – 2:00pm (Saturdays only April-November)Job Description- Inside sales: Generate sales and ensure appropriate materials are given to customers- Respond to customer inquiries and provide follow-up to assure solutions- Handle inquiries from customers through inbound calls and walk ins- Make outbound calls to existing clients to promote selling opportunities- Process billing and payments- Maintain relationships with customers to understand their requirements and develop solution(s) to best meet their needs- Assist with daily administrative work: data entry, filing, copying, etc- Assist with contract administration- Maintain a high level of communication with all internal and external channels- Other duties as assigned.Requirements- 1-3 years of customer service experience (within a construction environment is an asset)- Sales experience is an asset- A friendly and professional phone disposition- Excellent communication, interpersonal and organizational skills- Punctual and reliable- Ability to multi-task and attention to detail- Must have a team-oriented work approach with the ability to work independently- Intermediate computer skills (Word, Excel & Outlook)The Roma Fence Group of Companies is an equal opportunity employer and values diversity in our workplace. Reasonable accommodation is available upon request throughout our recruitment and selection process.Job Types: Full-time, PermanentSalary: $18.00-$20.00 per hourBenefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care
Schedule:
  • Day shift
Application question(s):
  • Are you available to work 2 Saturdays per month from April-November
Experience:
  • customer service: 2 years (preferred)
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