Technical Sales Representative (Temp 3-6 Months) - Jobs in Bolton, ON

Job Description

Bolton facility, 13289 Coleraine Drive, Bolton, Ontario, Canada Req #3012Wednesday, June 16, 2021COMPANY BACKGROUND:Morgan Truck Body, LLC is the largest manufacturer of medium duty freight and refrigerated van and truck bodies in North America. Founded in 1952, as a small welding shop in Morgantown, Pennsylvania, on the site where Conestoga wagons were manufactured through the late 1800s, we have experienced tremendous growth and continue to look for additional expansion opportunities around the world. With a total of fourteen manufacturing and six service facilities strategically located across the U.S. and Canada, Morgan is able to provide the quality, service, and prompt delivery our customers expect.A subsidiary of J.B. Poindexter, a privately held diversified manufacturing company, Morgan offers a vast variety of career opportunities, internally as well as within the J.B. Poindexter family of companies. We offer competitive salaries and progressive benefits including health, dental, vision, life insurance, disability plans, 401K, paid time off, tuition reimbursement and more. We pride ourselves in team member development, performance, recognition, and a culture of diversity and respect. Whether you are taking the next step of your career or just beginning, joining Morgan’s winning team means being part of a great home away from home. You will be challenged. You will be proud.POSITION SUMMARY:The Technical Sales Representative is responsible for customer service and technical sales functions for a designated sales region of Morgan Corporation. The position is responsible for providing customer support at all levels that exceeds customer expectations. Responsibilities include all technical sales duties, including quoting orders, entering orders, and providing status reports. This role will closely interface with Regional Sales Managers and with the Northeast distributor network. The successful candidate will have demonstrated strong customer service skills, as well as strong computer skills, including Word, Excel and Outlook.KEY DUTIES & RESPONSIBILITIES:Make outbound phone calls to new leads, previous leads and existing customers. Focus is on turning these leads into sales opportunities by following-up on their past and current inquiries.Receive inbound phone calls from new leads and existing customers and to convert those leads into sales opportunitiesAnswer phone calls in a timely manner; return calls promptlyWork closely with Regional Sales Managers (RSMs), distributor network and customers to provide customer support on all levelsProcess quotes in a timely mannerLog and process sales through the order entry processRespond promptly and process quickly all cancellations, credit memos change orders, manual invoices and customer complaintsAddress customer complaints courteously & professionallyCoordinate with manufacturing and shipping departments to meet customer needsOther duties as assignedEXPERTISE REQUIRED/MINIMUM QUALIFICATIONS:Four-year degree, preferredTruck van body construction knowledge, a plusExcellent computer skills, especially Word, Excel and OutlookAS400 experience, a plusExcellent phone and communication skillsAbility to work overtime on a continual basisStrong follow-up and follow-through skillsSales and customer service experience, a plusPHYSICAL REQUIREMENTS:Working in an office environment in a seated position a minimum of eight hours per day is required. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion.The performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.Special Application Instructions:Click the link below to complete our pre-employment assessment (approximately 30 minutes or less).https://www.ondemandassessment.com/link/index/JB-QSAFYPL5Vu=182153After completing the pre-employment assessment, come back to this job posting and click the Apply button to complete our online application where you can also submit a resume.After completing your online application, your pre-employment assessment results and application/resume will be more thoroughly reviewed and you may be contacted for a personal interview.Other detailsJob Family Morgan Truck Body Job Function Sales & Marketing Pay Type Salary