Bilingual Inside Sales & Data Entry Specialist - Jobs in Bowmanville, ON

Job Description

Job descriptionBilingual Inside Sales & Data Entry SpecialistAbout UsProudly Canadian, Phoenix A.M.D. International Inc has been in business for over 31 years, led by the 2 entrepreneurs who originally started the business. We provide lifestyle protection programs and services for the furniture, bedding, appliances, and electronics retailers across North America, which are designed to enhance the experience of customers and create indispensable profit centers for our retail partners. We are committed to innovation and being the best at what we do.Full Job DescriptionThe bilingual inside sales & data entry specialist will be responsible for communicating and building relationships with our retail partners across North America, as well as ensuring accuracy when entering daily orders or processing requests. Providing the best possible experience to all our customers is the highest priority and something the successful candidate will need to be passionate about. You will have a strong role in supporting our outside sales team and assisting customers and other departments as needed. You will play an integral part in helping our retail partners across North America achieve success!Why Work with Us- We promote from within! Plenty of opportunity to learn, grow and advance your career- Great Benefits Plan – Health and dental coverage- Fun Company Events- Strong Charity & Community Support- Great Environment to Work inResponsibilities- Review and respond to all customer inquiries via email, phone call or zoom meeting- Build strong, lasting relationships with our retail partners- Review and enter orders and ensure accuracy- Process return merchandise authorizations- Handle customer warranty registrations and adjustments via online portal- Work closely with operations team to ensure orders are shipped in a timely manner- Provides administrative support and assistance to Sales TeamQualifications- Fully bilingual - English & French (required)- Data Entry (1 year preferred)- Sales (1 year preferred)- Experience using Microsoft office suite & Zoom (required)- Experience with SAGE (preferred)- Excellent organization & communication skills- High attention to detail while speaking with customers on the phone- Ability to multitask and work in a fast-paced environment- Works well under pressure & meets deadlinesJob Type: Fulltime remote with option for hybrid in the futureSchedule: Monday – Friday 9:00am – 5:00pmSalary: $40,000COVID-19 considerations:Qualified candidates will need to be fully vaccinated to be eligible for this position. All employees are following COVID protocols, rapid testing, wearing masks, physical distancing, and hygiene protocol.Job Types: Full-time, PermanentSalary: $40,000.00 per yearBenefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Store discount
• Vision care
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:Qualified candidates will need to be fully vaccinated in order to be eligible for this position.-All employees are following COVID protocols, Rapid testing, wearing masks, physical distancing, and hygiene protocol if working at head office.Ability to commute/relocate:

• Oshawa, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Data entry: 1 year (required)

Language:

• French and English (required)

Application deadline: 2022-06-27Quick Apply

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