Office Relations Manager - Jobs in Brampton Central, Ontario, Canada, L6V

Job Description

About BHiveBHive is a dynamic coworking and business incubation hub dedicated to empowering professionals, startups, and businesses with exceptional spaces, services, and support. As Brampton #39;s premier startup incubator, BHive accelerates the expansion of international startups into the North American market through its Global Entrepreneur Incubation Program. Situated in Canada #39;s Innovation Corridor, BHive fosters a vibrant and inclusive community, contributing to Brampton #39;s status as one of Canada’s fastest-growing and diverse cities.Job OverviewWe are seeking an experienced and organized Office Relations Manager to join our team. This pivotal role ensures exceptional client experiences, manages key administrative functions, and supports stakeholder relationships. The ideal candidate will have a background in events, hospitality, or hospital management, with the ability to manage multiple priorities and deliver results under pressure.Key ResponsibilitiesClient Administrationamp; Experience

• Serve as the primary liaison for BHive clients, addressing inquiries and resolving concerns professionally.
• Oversee client onboarding processes, including contract completion, office setups, and orientation.
• Monitor and enhance client satisfaction through feedback collection and proactive problem-solving.
• Collaborate with internal teams to provide seamless and exceptional client experiences.

Office Management

• Ensure BHive’s office spaces and facilities are well-maintained and operational.
• Manage office supplies, equipment, and vendor relationships to support daily operations.
• Develop and implement administrative systems to improve efficiency and productivity.
• Oversee scheduling and calendar management for meetings, events, and client engagements.

Stakeholder Management

• Build and nurture relationships with clients, vendors, and partners.
• Support stakeholder engagements through meeting coordination, communication, and follow-ups.
• Assist in planning and executing events, workshops, and networking activities to strengthen BHive’s community.

Event Coordination

• Plan and execute in-house and off-site events aligned with BHive #39;s mission and values.
• Manage vendor relationships, budgets, and logistics to ensure successful events.
• Coordinate timely communication among teams to achieve event objectives.

Key RequirementsQualifications

• Bachelor’s degree in Hospitality Management, Event Management, Business Administration, or a related field.

Experience

• 3+ years in office management, client administration, or a similar role.
• Proven background in hospitality, event management, or hospital operations with experience managing multiple priorities.

Skills

• Exceptional organizational and multitasking abilities.
• Strong communication and interpersonal skills focused on delivering excellent client and stakeholder experiences.
• Proficiency in office software, including MS Office and CRM tools.
• Ability to perform under pressure with professionalism and composure.