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Dispatcher/Customer Service - Jobs in Brantford, ON

Vive Brant Mechanical Services Inc
Job LocationBrantford, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

  • Receive emergency and non-emergency calls and record significant information
  • Receive and dispatch work orders to Technicians
  • Prioritize calls according to urgency and importance
  • Use phone or computer to send crews, vehicles or other field units to appropriate locations
  • Monitor the route and status of field units to coordinate and prioritize their schedule
  • Provide field units with information about work orders and requirements
  • Enter data in computer system and maintain logs and records of calls, activities and other information
Requirements
  • Proven experience as dispatcher or relevant position
  • Tech-savvy with knowledge of relevant methods
  • Fast typing with experience in data entry
  • Knowledge of procedures and guideline for emergency situations
  • Proficient in English (oral and written)
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Sound judgement and critical thinking
  • Trade knowledge an asset
  • High school diploma
Application deadline: 2021-06-14Expected start date: 2021-06-14Job Types: Full-time, PermanentSalary: $20.00-$25.00 per hourBenefits:
  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • RRSP match
  • Vision care
Schedule:
  • 8 hour shift
  • Monday to Friday
Experience:
  • dispatch: 5 years (required)
Work remotely:
  • No

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