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| Job Location | Brantford, ON |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Primary Purpose:This person will initially be responsible for general admin duties, communications with clients, stock control, and basic remote client support and helpAs this person proves their abilities They will be expected to:Provide customer service to our end-users both in-office and remotely.Use sound judgment and decision making to resolve users’ issuesNavigate, instruct and troubleshoot user issues using remote support tools.Manage/service various technologies including Laptops, Servers, networks, and mobile devices.Working knowledge in Windows 10 and Windows Server 2012-2019.After-hours work may be required to meet business needs and after-hours on-call and vacation coverage.Cultivate a working understanding of networking, TCP/IP, wireless, domain/active directory, and Microsoft Hyper-V environments.Ability to lift safely 40 Lbs (printers, desktop, monitors).Assist with the onsite install of Servers, workstations, racks, and other IT equipment.Required:The candidate should have the following:Excellent interpersonal, written, and oral communication skills.Able to prove initiative and self-motivation with a positive attitude.Ability to work independently as well as collaboratively and within established timelines.Ability to manage and prioritize assignments.Work to maintain high standards of conduct at the workplace.Proven conflict management skills and the ability to work reliably under stress.A valid driver’s license and willingness to provide a driver’s abstract annually.Some post-secondary education with relevance to the position being offered.Preferably 2 years’ relevant work experience.A good sense of humor.Detail-oriented with an emphasis on organization and accuracy.Punctual, reliable, and self-reliant.PLEASE NOTE: YOU MUST LIVE LOCALLY TO BRANTFORD, ONTARIO APPLICANTS OUTSIDE OF THIS AREA WILL NOT BE ACCEPTED!About IBC Computers Brantford:IBC Computers has been serving the Brantford, Brant County and surrounding area since 1994. We supply and service a variety of computers and equipment related to them. We offer services to business and consumers. Our products include new and off-lease enterprise-class products. Many of these products are in-stock. If not, we can get in touch with our connections throughout the industry to get you what you need. IBC Computers has strategic partnerships with Dell, IBM, Cisco, HP and many more companies. These connections allow us to provide a comprehensive collection of server, workstation, and networking products. Our connections also include hand-picked Microsoft Authorized Refurbishers. These relations ensure we can provide our customers with certified and warrantied quality off-lease equipment at a fraction of the cost of a new machine. The industry is constantly changing, and so are we at IBC.Quick Apply