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Supervisor - Jobs in Brantford, ON

Job LocationBrantford, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

As a Supervisor, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant.Your 1-3 years of quick-service experience in a supervisory role combined with your practical knowledge of coaching and training Team Members makes you an ideal candidate for this role.Responsibilities:

  • Managing labour costs through effective floor management
  • Controlling food & paper costs using order guides
  • Ensuring that product launches and promotions are executed with perfection
  • Resolving Guest issues, as well as working with your team to minimize issues
  • Participate in the recruitment process
  • Training new Team Members
  • Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
  • Coach & discipline Team Members as needed
  • Be a leader and always lead by example by following all Tim Hortons policies and procedures
  • Plan, organize, direct, control and evaluate daily operations
  • Foster a positive work environment through leadership and example
Physical Demands:
  • Walking and standing for long periods of time
  • Able to lift and carry up to 20 kg / 45 lbs
  • Able to help as needed in receiving large deliveries up to twice a week
  • Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
  • Ability to work under pressure in a high fast-paced environment adhering to tight deadlines
We offer a great place to work with fun people!REQUIREMENTS
  • Education - Secondary (high) school graduation
  • Experience - Minimum 1-year experience in the quick-service restaurant industry
  • Computer Skills - Point of Sale System, Microsoft Office - Word, Excel, Outlook
  • Clearview experience an asset
  • Excellent written and verbal communication
  • Strong leadership and interpersonal skills
  • Customer service mindset
Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.PRIMARY RESPONSIBILITIES ALSO INCLUDESafety (customer, worker & workplace) is a Tim Hortons BCHS Foundation Corporate Priority. The successful applicant will demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.Tim Hortons BCHS Foundation is an equal opportunity employer. In order to ensure equal opportunities during the recruitment and selection process, Tim Hortons Brant Community Healthcare System Foundation provides accommodations for applicants with disabilities upon request.Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.Quick Apply
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