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Bilingual Customer Service-Remote - Jobs in Burlington, ON

AppleOne
Job LocationBurlington, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Bilingual French Customer Service100% remote position work from home optionCompany located in MississaugaContract until April of next yearPossibility of permanent hireHours 830am-430pmMonday-Friday$22-$24 per hourRequirements:

  • Looking for fully bilingual French abilities- written and spoken
  • Interest and knowledge of the sport of hockey
  • Background in customer service- Retail, call center or order desk experience
  • ERP (SAP) experience a strong asset
  • Strong computer skills
  • Ability to multi task and work on multiple tasks at one time
Job duties:
  • Reply to customer inquiries regarding product via email, phone and website
  • Process product warranties
  • Updating computer system
  • Composing correspondence in English & French
  • Handling client escalations
  • Processing replacement orders
  • Coordinating parts shipments
  • Liaising with credit department
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