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Customer Success Manager - Jobs in Burlington, ON

Starbright Pro Window Cleaners
Job LocationBurlington, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Job SummaryOur clientele is the heart and soul of our company, enabling us to achieve success. As an account manager, your primary responsibility will be to maintain positive client relations and ensure their needs are met in a way that is sustainable and beneficial. If you are someone who embraces the challenge of seeking out new clients and then marketing and selling our product and our brand, then we are looking for you. Your ability to facilitate communication, contribute ideas about product differentiation, and operate as a liaison between our clients and our companys leaders, will directly affect our success in the industry. If you see yourself as someone who enjoys working with people, learning about new products, and maintaining strong relationships, then you are a great candidate for this job.Job Responsibilities

  • Act as the primary liaison between clients and management to relay communication and translate information to ensure common understanding.
  • Educate clients on product information including function, specifications, purpose, and developments in product design.
  • Create and confidently give a sales pitch that highlights the superiority of our product and builds brand awareness.
  • Maintain an initiative to discover and attract new clients in a manner that is professional, efficient, and honest.
  • Manage your time and schedule to maximize your ability to visit current clients while maintaining strong relationships and ensuring needs are met in a timely manner.
  • Provide insight and contribute creative and strategic ideas about product improvements, marketing campaigns, and relationship management.
  • Gather, analyze, and report important data relating to sales statistics and quarterly sales reports, and maintain an organized database of aforementioned analytics.
  • Upsell compatible products to clients and show them how certain products can enhance the success they already have.
Job Skills & QualificationsRequired
  • Bachelors degree
  • Minimum of five years working in a managerial role
  • Exceptional sales and presentation skills
  • Superior communication skills
Preferred
  • Experience in customer service or customer relations
  • Understanding of Microsoft Office Suite
Job Types: Full-time, Part-timePart-time hours: 35 per weekSalary: From $24.00 per hourBenefits:
  • Dental care
  • Extended health care
  • Paid time off
Flexible language requirement:
  • French not required
Schedule:
  • 8 hour shift
Ability to commute/relocate:
  • Burlington, ON: reliably commute or plan to relocate before starting work (required)
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