Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Sales Administrator - Jobs in Burlington, ON

IT Force
Job LocationBurlington, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

ABOUT IT Force: IT Force is a well-established and profitable IT Managed Services Provider in Burlington, Ontario. Established in 1999, it is our mission to make our clients technology EASY, ACCESSIBLE and SAFE. We manage our clients IT infrastructure including security, backup, cloud solutions and day-to-day helpdesk support.We have an impressive customer satisfaction rating as it is our mandate to deliver our clients White Glove Service with Military Precision. Check us out at www.itforce.ca and https://www.linkedin.com/company/itforce-ca*PURPOSE: *

  • To provide fast, systematic & thorough support for our sales team.
  • To ensure our clients receive a White Glove Service delivered with Military Precision.
DESIRED RESULTS: While not exhaustive, some of the metrics that will help you know youre doing a great job are:
  • Lead to Quote in less than 4 Business Hours
  • Scheduled Business Reviewed Completed >= 90%
SKILLS & COMPETENCIES: You dont necessarily have to have any or all of these certifications. However, we will train you, certify you, and make sure you have all the skills you need to do a great job!
  • CPSA Certified Sales Associate
  • HDI Customer Service Representative (HDI-CSR)
  • Microsoft Office Specialist Associate: MO-100, MO-200, MO-300
  • CompTIA IT Fundamentals (ITF+): FCO-U61
  • Microsoft 365 Fundamentals: MS-900
RESPONSABILITIES:
  • Processing
  • Ensure the leads board is up-to-date and accurate
  • Ensure client agreements reflect the correct user and license counts
  • Quarterback the onboarding of new clients to ensure all administrative systems are configured such as client portal, company contact info, agreement configuration and prescribed communications (client & internal).
  • Frontline Communications
  • Provide same-day communication to client’s questions and requests; particularly regarding IT Force services, M365 Licensing, Managed Service Agreements, Workstations and Accessories.
  • Scheduled Business Reviews
  • Ensure the document package & presentation are completed 3 days in advance of the scheduled business review.
  • Ensure post business review action items are documented and completed in an expedient fashion.
  • Process
  • Identify and recommend procedural improvements
TRAITS & BEHAVIORS: Some of the traits and behaviours that will make you the most successful in this position are:
  • Customer Focus - Showing empathy and further seeking to understand your customer’s interests, needs, wants, priorities and situation.
  • Thoroughness - Taking great care and attention to detail. Completed in all aspects, without errors or omissions.
  • Investigative - An active effort to discover all relevant facts and information.
  • Resourcefulness - Capable of devising ways and means to meet the needs of the situation.
  • Perseverance - Continued effort to do or achieve something despite difficulties, failure, or opposition.
EXTRAS:
  • Medical & dental benefits
  • In-office commute incentive
  • Free snacks & beverages
  • Monthly Fun @ IT Force events
WHAT YOU BRING:
  • 2+ years experience in a sales administrative position for a technology related company
Job Type: Full-timeQuick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
Stay Connected

APPLY NOW

Sales Administrator Related Jobs

© 2021 HireJobsCanada All Rights Reserved