Amazon Coordinator - Jobs in Burnaby, BC

Job Description

About the Company:Vitasave is a Canadian based, omni-channel health & wellness retail company. We sell natural health and wellness products through our online storefronts and through our brick & mortar retail stores.Our mission is to help everyone live a healthier life by connecting them with health & wellness products that best suit their needs. We take the guesswork out of health so our customers can enjoy more of what life has to offer.About the Job:Are you ready for a fun, fast-paced, entrepreneurial environment Vitasave.ca is Canadas fastest-growing eCommerce company in the health industry. Here at Vitasave, we are looking for a like-minded individual, with experience selling on Amazon, is highly organized and skilled at data analytics, who is proficient in Excel, has great problem-solving skills. You must thrive under pressure, knows how to prioritize tasks, and can build relationships with external and internal stakeholders. Previous experience with overseeing Amazon analytics produced by a team is considered an asset.Skills & Qualifications:

• Minimum 2 years of experience selling on Amazon using Amazon Seller Central or equivalent marketplace experiences such as Walmart Marketplace, or Best Buy Marketplace.
• Highly proficient in Microsoft Excel or Google Sheets.
• Advanced knowledge of eCommerce platforms such as Shopify, Magento, and inventory management software.
• Results-oriented and highly analytical.
• An ambitious self-starter who can work independently as well as part of a team.
• Good communication skills- both written and oral.
• A passion for the growing world of eCommerce.

Responsibilities:

• Maximize Amazon marketplace revenue by creating new product listings and managing existing ones to ensure Vitasave is winning the buy box.
• Track competing sellers and enforce MAP policy by liaising with the Purchasing team.
• Plan, forecast, and order inventory for fulfillment by Amazon (FBA) and fulfillment by merchant (FBM) SKUs to ensure we meet customer demand.
• Monitor order defect rates, valid tracking rates, customer feedback, and other account health metrics to minimize downtime.
• Utilize Amazon Seller Support and any third-party resources/tools to optimize Amazon Seller Central accounts.
• Coordinate with our Amazon advertising team to promote SKUs and increase sales.
• Resolve customer-related issues such as refunds, missing shipments, and exchanges.
• Generate weekly and monthly reporting; review analytics and identify growth opportunities.
• Stay up to date on eCommerce trends and Amazon’s latest offerings.
• Review customer orders and monitor inventory to ensure data is synchronizing accurately between each eCommerce platform.
• Liaise with other departments including Purchasing, Warehouse, and Marketing to ensure Amazon operations are as efficient as possible.

What we can Offer:

• Team dinners - One information session a month with the industrys top brands, consisting of complimentary food at a restaurant of our choosing and a product knowledge seminar showcasing new and trending supplements. (When safe to do so)
• Staff discounts - Discounts at both our retail store and HQ to make sure that you too can keep on top of your health.
• Exclusive entrance to tradeshows - CHFA, VegeExpo & The Wellness Show.
• Mentorship and opportunity for growth.
• Monday- Friday.
• $21 hourly.

About Nutraways Enterprises T/A Vitasave:At Vitasave, we help everyone live a healthier life by connecting them with health & wellness products that best suit their needs. We take the guesswork out of your health so you can enjoy more of what life has to offer.Quick Apply

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