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Customer Service Coordinator - Jobs in Burnaby, BC

Canadian Linen
Job LocationBurnaby, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

About Canadian Linen & Uniform ServiceCanadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. CLAUS operates from over 16 locations nationwide.Career opportunityCanadian Linen and Uniform Services Company is looking for a Customer Service Coordinator in a hybrid role of Customer Service/Office Receptionist. They will have a variety of administrative responsibilities and can thrive within a fast-paced work environment. The ideal candidate would exude strong customer-focused skills and a receptionist. This person will demonstrate enthusiasm in his/her work and enjoy providing support to various operational departments!What you’ll do:

  • Responsible for greeting visitors, answering incoming phone calls on a multi-line Cisco Communication system, responding to customer’s emails;
  • Securing office supplies, collating and updating presentation materials, supporting other departments as needed;
  • Working with our customer service representatives (drivers) to ensure accurate invoicing, bank settlements, customer inquiries or any service issues;
  • Processing daily data entry timely and accurately with various programs;
  • Accounts Receivable and Accounts Payable;
  • Various reports in Oracle, Excel, ABS to be maintained and updated on a daily basis.
We are looking for individuals who are:
  • Post-secondary education, preferably in a related area of study;
  • Fluency in English is required (verbal and written);
  • Minimum of 4 years of experience within an Administrative and/or Office Support role;
  • Highly proficient in the use of Microsoft Office software programs (I.e. Word, Excel, Outlook, and PowerPoint);
  • Superior communication skills (both verbal and written);
  • Excellent customer service skills and effective listening communication skills: both written and verbal;
  • Demonstrates professionalism in punctuality, attitude, and grammar;
  • Extremely organized in his/her approach to document control and administrative functions;
  • Performs other duties as assigned.
What’s in it for you:
  • Job stability: Canadian Linen/ Québec Linge has been employing people for over 95 years in Canada
  • Great benefits and employee assistance program
  • RRSP program
  • Educational Assistant Program
We thank all candidates for their interest. However, only those selected for a telephone interview will be contacted.Canadian Linen & Uniform Service (CLAUS) is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.Quick Apply
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