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Customer Service Representative - Jobs in Burnaby, British Columbia, V5C 6P7

TLM CONSULTING
Job LocationBurnaby, British Columbia, V5C 6P7
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Join Our Team as a Rogers Customer Service Representative!We are one of the nation #39;s fastest-growing business consulting firms in the telecommunications industry. We are a pioneer in brand engagement, constantly pushing the boundaries with innovative sales and business development campaigns and personalized marketing strategies that deliver measurable results for our prestigious clients. We are at the forefront of the telecommunications industry, consistently developing and implementing our clientele #39;s latest and most advanced internet and wireless technology by delivering and executing experiential customer service and sales campaigns. Our mission is to assist in expanding Rogers throughout the Vancouver territory while simultaneously cultivating the next generation of leaders within our field.As an Authorized Representative of Rogers, we are seeking a passionate and ambitious Rogers Customer Service Representative to join our team. As a Rogers Customer Service Representative, you will work directly with our Client Success Team to create positive interactions with customers when introducing the brand and enrolling them in new services. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients through their enrollment process.What does a typical day look like for our Rogers Customer Service Representative Let #39;s break it down:

  • Meet with potential customers in the community (face-to-face) to guide them through the enrollment processamp; ensure customer satisfaction by informing them about Rogers #39; latest servicesamp; promotions to find the solutions that best fit their needs
  • Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty
  • Stay informed about our client #39;s products and services to effectively communicate with customers, promote the brand effectively, and boost sales
  • Accurately record and manage customer account details to ensure smooth service activations and installations
  • Work together with top-performing Rogers Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries
  • Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward
Qualifications of the Rogers Customer Service Representative:
  • High School Diploma
  • No prior experience is required - past customer service, account/brand management, or relevant sales experience, especially in the telecommunications industry, is a plus!
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to build rapport quickly and manage relationships effectively
  • Self-motivated, goal-oriented, and passionate about driving sales results
  • Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services
Although our Rogers Customer Service Representative role is an entry-level position in the telecommunications and technology industries, our team needs career-focused individuals who want an opportunity for significant income and those who desire to grow in their career and professional portfolio. If you are ready to put your team building, critical thinking, and sales knowledge to the test, then our Rogers Customer Service Representative role is for you!Powered by JazzHR

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