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Help Desk BHJOB13022 - Jobs in Burnaby, BC

Ignite Technical Resources.
Job LocationBurnaby, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Help Desk (Tier 1/2) – Contract position in Burnaby (hybrid model):On behalf of our client in Burnaby, Ignite Technical Resources is looking for a Junior Helpdesk Support Technician for a 3+ month contract opportunity.Role Description:The successful candidate will work with a team of approximately 6 IT staff and spend the majority of their time resolving Level 1 help desk tickets via phone, email, and in-person at their Burnaby office for local and remote employees.Requirements:

  • A degree or certificate in Information Systems, Computer Science or a related field (equivalent work experience will be considered).
  • At least 1 year of directly related, hands-on work experience in a similar role working for enterprise-sized companies.
  • Experience in a Windows 7 environment with MS Office 2010+.
  • Preference will be given to applicants who possess one or more of the following certifications: A+ Computer Technician, MCSE/MCSA, or similar.
  • Strong verbal and written communication skills are a MUST.
  • An overall mature, friendly and upbeat person with a positive "can-do" attitude.
Nice-to-have:
  • Familiarity with Heat (ticketing system).
  • Access to a vehicle (Office is not easily accessible by public transit).
Due to the volume of resumes, only those candidates being considered will be contacted.Based in Vancouver and proudly Canadian, Ignite Technical Resources has been providing Top Technical Talent to organizations across Canada since 2005.Ignite. Wired for people.Follow Ignite on Twitter @ignitetechnical and become a fan on Facebook for up-to-date information about our company including job postings!About Ignite Technical Resources.:Founded in 2005 and headquartered in Vancouver BC, Ignite Technical Resources has been the preferred IT Staffing provider for many of Canada’s largest and well-known organizations for over 15 years.By specializing in Information Technology, we ensure that our processes are focused exclusively on providing qualified IT Professionals and our commitment to speed ensures your teams and projects are staffed quickly and efficiently. Our years of experience provide us with one of the most well-developed networks of candidates in the Canadian market. Come see why Ignite Technical is one of Canada’s premier providers of IT Professionals On-Demand.Ignite Technical Resources – Your Source for Top TalentQuick Apply
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