Program Assistant - Jobs in Burnaby, BC

Job Description

Union/Affiliation:C.U.P.E. Local 3338Pay range:$25.14 per hour plus 9% in lieu of benefitsSFU Department Descr:Student Services - Centre for Accessible Learning (CAL)Position Grade:7# of openings:1Biweekly Hours:70Provides reception and clerical support, and confidential secretarial and administrative assistance to the supervisor and Associate Director of the Centre for Accessible Learning, effecting the institutions legal obligation to provide services, programs and facilities free from discrimination. Acts as the primary point of initial contact for individuals, either internal or external to the University, who wish to raise issues with the Centre for Accessible Learning, including members of the general public, university community, industry, and all levels of government. Assesses the sensitivity of the enquiry and refers as necessary. Responds to requests for information; liaises with internal and external personnel; composes letters, reports, and general correspondence; processes a variety of forms and documents; creates, reviews, and/or maintains records, databases, and websites; provides secretarial and clerical support services for travel and accommodation, events, workshops, and seminars; conducts preliminary reviews of information and materials; arranges meetings; drafts and circulates agendas, minutes, and materials; books rooms and organizes meeting resources.Qualifications:Two-year Diploma in Business or Administrative Management or related field, and four years of directly related experience, or an equivalent combination of education, training and experience. Minimum 4 years experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

• Good knowledge of the Universitys general and administrative policies, procedures, and processes.
• Good knowledge of the Universitys organizational and governance structure as well as reporting relationships.
• Good knowledge of the Freedom of Information & Protection of Privacy Act.
• Excellent interpersonal and customer service skills, including the ability to work effectively and sensitively with diverse populations.
• Excellent communication (oral and written), organizational, analytical reasoning, and problem-solving skills.
• Ability to exercise mature judgment, tact, diplomacy, and initiative as first line of inquiry for the office.
• Ability to work independently, manage multiple priorities and meet deadlines.
• Ability to work cooperatively and effectively with others, and triage inquiries for appropriate decision making.
• Ability to complete a high volume of work with frequent interruptions, critical incidents, and triage circumstances.
• Ability to maintain strict confidentiality and exercise discretion.
• Ability to exercise excellent judgment when composing critical and highly sensitive and confidential correspondence and distributing confidential material.
• Ability to take and transcribe minutes, as it relates to the disability arena, students and legislative requirements.
• Ability to maintain records, data bases, spreadsheets, and required processes and procedures related to the accessibility office with a high degree of accuracy.
• Excellent attention to detail.
• Ability to occasionally work flexible hours including evenings and weekends.

Assignment End Date: March 31, 2023.Please include your cover letter and resume in one attachment.Quick Apply

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