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Receptionist/Administrative Assistant - Jobs in Burnaby, BC

Nuway Counselling
Job LocationBurnaby, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Company description启程心理( Nuway Counselling )是大温地区为数不多的专业心理咨询机构。我们的专业团队为BC省居民提供心理解压、婚姻家庭矛盾和受孕、备孕问题的咨询。在为大家提供专业心理咨询服务的过去8年里面,我们团队逐渐成为了拥有7位专业心理咨询师、1位基因咨询师和实习咨询师的团队。今天,我们热切地期待你加入到这个大家庭来,成为启程心理的行政助理。About usNuway Counselling (启程心理) is a team of passionate clinical counsellors and social worker who put clients’ mental well-being as our priority. We provide family-oriented services. You will find working with us to be encouraging, warm and welcoming.Our work environment includes:

  • Growth opportunities
  • Lively atmosphere
  • On-the-job training
Job descriptionWould you like working in a positive, progressive counselling office that has an excellent team and is committed to client care and education Our Burnaby counselling office is looking for you, an experienced Receptionist/Office Assistant who is very familiar with extended health insurance billing, ability to submit predeterminations and follow up with clients on these predeterminations. You must be comfortable discussing proposed treatment and fees associated with treatment as well as confident making check-in calls and booking follow-up appointments.This role is ideal for a Medical Office Assistant who has completed the MOA course with CMR knowledge preferably with Wix CRM or other CRM software. Mandarin/Cantonese speaking is definitely a great asset. Experience with extended healthcare direct billing preferred. The right candidate will have a positive and friendly personality and wants to be involved in a virtual team environment. The duties will include answering phone calls, entering data into the CRM system, addressing client requests through E-mails, faxing and scanning documents, helping the clinical team member with daily routine, clinical and administrative tasks, billing, account payable and receivable.Additional Duties and responsibilities
  • Prepare and distribute monthly newsletter using E-mail Marketing software
  • Manage and maintain email lists and social media audiences.
  • Update website as needed: update blog posts, edit text, upload images and create links on landing pages.
  • Work closely with the director to assist in marketing and promotion needs.
Requirements and skills
  • Completion of Grade 12, plus training or experience in secretarial work, business or office administration, or communications.
  • Two to three years of recent related experience in billing, account record keeping
  • Familiarity with managing email through platforms.
  • Be comfortable using PC computer and accompanying programs like Microsoft.
  • Excellent people and communication skills, both oral and written.
  • Experience with WordPress an asset.
  • Fluency in an additional language as an asset.
We are a growing practice with long term clients that are like family! We value our team dynamics and look forward to having you join us! Experience using CRM and marketing software is preferred but not essential.Applicant Attributes
  • Enthusiastic, well-organized, detailed oriented and great communication skills
  • must be a peoples person
  • Ability to work independently from home or in office by yourself
Job Types: Part-time, Permanent (possibly moving into Full-time in 6 months)Salary: $18.00-$20.00 per hourPart-time hours: 21-24 per weekJob Types: Full-time, Part-time, PermanentSalary: From $18.00 per hourAdditional pay:
  • Commission pay
Benefits:
  • Casual dress
  • Company events
  • Flexible schedule
  • Paid time off
  • Wellness program
  • Work from home
Schedule:
  • 8 hour shift
  • Monday to Friday
  • No weekends
COVID-19 considerations:To keep our employees and clients safe, we require all of us to wear a mask when we are at work. Work location maybe move back to the office after the pandemic time.Education:
  • Secondary School (preferred)
Experience:
  • administrative assistant: 2 years (required)
  • receptionist: 2 years (required)
Language:
  • Cantonese (preferred)
  • Mandarin (required)
  • Farsi (preferred)
Work remotely:
  • Yes
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