Service Technician - Jobs in Burnaby, BC

Job Description

Are you a technical Service Technician who is passionate about the environment and making an impact on a global scale*Trendi is seeking an experienced and motivated individual, like YOU, to join our growing and innovative company!**We have 2 positions available!* 1 full-time and 1 part-time weekend /evening role. Please specify which you are interested in your application.*Who Are You*As Trendi’s Service Technician your mission is to provide exceptional customer service and operational skills to support and maintain our Smoothie Machines across the lower mainland. You are seeking a hands-on role where you work on customer sites and not behind a desk. You love jumping in and getting your hands “dirty” to make sure customer needs are met and our Smoothie Machines are always operating optimally. Your infectious ambition, passion for making a difference, and ability to thrive in fast-paced and tight-knit workplaces makes you a force to be reckoned with. You are accountable, compassionate, and driven to achieve success in your work, and Trendi’s mission.A Day in the Life

• Operate and service our smoothie vending machines, including but not limited to filling machines with ice, re-stocking puree, cups, lids & straws, changing clean water tanks and wastewater tanks, sanitizing the machines
• Provide updates on inventory levels
• Monitor inventory levels in our storage units both on-site and in our warehouse
• Conduct on-site tours to inspect facilities, equipment, and materials to ensure compliance with our operations
• Test the smoothie machine prior to sending it to the client (ensure it is updated and set on appropriate settings - this will be a collaborative effort with our tech team)
• Respond to customer inquiries and complaints

What You Bring to the Table

• Proven ability to work independently and take ownership of the full cycle customer service/maintenance of the Smoothie Machine
• Demonstrate ability to wow customers and deliver an exceptional account management experience
• Tried and true mechanical skills to be able to perform basic troubleshooting and ensure the smooth operation of the Smoothie Machine
• Previous experience with inventory management and FIFO principles to reduce waste and optimize customer satisfaction levels
• An adaptable, detail-oriented, and resourceful attitude, with a solutions-driven mindset that thrives in a fast-paced and high-pressure work environment
• Exceptional communication skills and outstanding time management abilities that owns the scheduling and logistics of maintaining/servicing the Smoothie Machine
• Ability to lift 50lbs
• Class 5 license with clean driving abstract

Why TrendiHere, at Trendi, we value and actively work to ensure all employees are equipped with tools necessary to become the best, healthiest, and most passionate version of themselves. Here’s a bit about how you can expect us to support you:

• Competitive Compensation & Generous Benefits – Your passion, drive, and contributions are the reason Trendi is successful. We offer a competitive base salary, a generous bonus program (that’s actually attainable), and comprehensive benefits to care for you and your family
• Vacations, Time Off & Remote Work – You’re human, which means you need to pursue your passion, enjoy time with people you love, and prioritize work-life balance
• Personal & Professional Development – When you learn, grow, and achieve your goals we all win. From articles and webinars to mentorship, events, and continued education, we’ve never found a growth opportunity we didn’t love! We’re small, and we recognize that means your growth may outpace ours. In fact, we consider that a win! We love and celebrate our alum!

About TrendiWe’ve all thrown out a bag of rotten fruit before. None of us are perfect. Especially on the Trendi team, where we each have a unique story, a quirky personality, and many flaws. Our focus is undoubtedly on eliminating the food waste crisis, particularly in Canada where we waste 58% of the food we produce, with that said, we’re not tree-hugging sustainability gurus. We’re just regular people like you. But regular people can make a big difference. You can help us work towards rescuing the 1.3 billion tonnes of unused food before it’s wasted every year, upcycle it, and make it accessible to 800 million people that go hungry daily. We do it all with robotics, AI, automation, delicious food, and most importantly our quirky team of misfits. Our team doesn’t work here because they just need a job. They do it because this mission propels them and gives them an opportunity to personally grow and become a kick-a$$ change maker!*_If this is something you can get behind, we want to hear from you. _*Just like the misfit food we rescue, tell us how you’re a misfit._Trendi is proud to be an equal opportunity employer. We know from experience that a diverse team that reflects our planet, partners and community stakeholders is central to ensuring varied perspectives and better ideas to solve the complex problem of food waste. Our commitment to diversity, equity and inclusion are unwavering and the core of how we build our team, cultivate leaders and create our impact. We do not discriminate and we are open to anyone, whoever you are, wherever you’re from, however you identify and whatever your story. If you’re qualified for the job and can get on board with our mission and community, we’re ready to talk._Job Type: Full-timeQuick Apply

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