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Dispatcher/Customer Service - Jobs in Caledon, ON

Job LocationCaledon, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

We are currently looking to hire a Dispatch Coordinator who will be responsible for dispatching daily deliveries that transport fright across North America, Pre-Planning, and Dispatching future loads based out of our Caledon office in Ontario.Responsibilities:

  • Plans and coordinates pickups/deliveries already entered into the system to ensure that they will be completed on time;
  • Establishes proactive communication with drivers for better planning;
  • Check the availability of drivers;
  • Checks the availability of trucks and trailers;
  • Make sure to take note in the system of all information relevant to pickups and deliveries;
  • Verification of the routes of each driver to plan departures and destinations
  • Demonstrates respect and fairness in dealing with drivers
  • Adapts to changes in customer requests / makes last-minute changes (eg redirecting trips);
  • Revise its planning to take into account the unexpected having arisen
  • Notify customers of problems, delays, and others.
  • Performs related duties as assigned by the Operations Manager and General Manager.
  • Willing to work on the weekend (Saturday or Sunday) for a few hours.
Desired Skills and Experience· Strong computer skills, particularly with Microsoft Office.· Previous logistics and customer experience is must· Good time management with an ability to prioritize and multi-task.· Knowledge of Fleet Manager Software is a mustMust have own vehicle to commuteTotal Number of Hours: up to 45 Hrs. weeklyJob Types: Full-time, PermanentSalary: $38,548.00-$48,000.00 per yearSchedule:
  • 8 hour shift
Experience:
  • dispatching: 1 year (preferred)
Work remotely:
  • No
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