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Job Location | Calgary Alberta |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full time |
As one of Canada #39;s largest and fastest growing cryptocurrency trading platforms, NDAX has set the bar high for the country #39;s fintech industry and is constantly leading the way in terms of security and innovation. We #39;re on a mission to empower more Canadians to unlock the full potential of digital finance. To address the various needs in the Canadian cryptocurrency space, NDAX has assembled a multidisciplinary team with diverse backgrounds, including finance, technology, engineering, compliance, marketing, and more.We #39;re proud to have been recognized as one of Canada’s Best Workplaces by Great Place to Work®.We are seeking a dedicated and experienced customer support manager to head our customer support department. This role involves providing exceptional customer support to our business clients by implementing effective policies, procedures and goal-setting. You will stay informed on industry products and trends and will be responsible for training the staff accordingly.This position is on-site job and we are looking for someone based in Calgary.The ideal candidate will have proven experience working in a customer support position, show excellent leadership and interpersonal skills, have great communication skills and be a role model and mentor to staff.Responsibilities