BDR Manager - Jobs in Calgary, Alberta

Job Description

We are seeking a highly motivated and results-driven BDR Manager to lead our Business Development Representative team in driving pipeline growth and securing high-value opportunities. This role is pivotal in driving the success of our BDRs by enabling them to achieve and exceed their targets through strategic guidance, coaching, and data-driven decision-making.As the BDR Manager, you will be instrumental in developing and executing strategies to identify, engage, and qualify potential enterprise customers, ensuring alignment with our go-to-market objectives. Your leadership will directly contribute to the growth and success of Symend.Duties and Responsibilities include:

• Team Leadershipamp; Development:
  • Recruit, train, mentor, motivate and retain a high-performing team of Business Development Representatives fostering a culture of excellence and continuous improvement.
  • Implement best practices for outreach via email, phone, and social platforms to drive engagement with C-level executives and decision-makers.
  • Provide ongoing coaching and feedback to SDRs to enhance their skills, confidence, and performance.
  • Develop and implement training programs that equip the team with the tools and knowledge they need to succeed
  • Lead by example, demonstrating best practices in outreach and engagement.
• Strategic Planningamp; Market Analysis:
  • Develop and implement data-driven strategies to target key markets, identify opportunities, and drive lead generation.
  • Guide the team in conducting thorough research to understand market trends, customer needs, and competitive landscapes. Use insights to refine targeting strategies and improve outreach effectiveness.
  • Collaborate with marketing, sales, and product teams to inform product development and ensure alignment on marketing campaigns.
• Performance Management:
  • Monitor and manage team performance metrics, including lead conversion rates, outreach volume, and pipeline contribution.
  • Regularly review performance data to identify trends, areas for improvement, and celebrate successes.
  • Implement corrective actions as necessary to ensure team members meet or exceed targets.
• Data-Driven Optimization:
  • Leverage CRM and sales enablement tools to track team activities and optimize lead management workflows.
  • Analyze performance data to identify trends, insights, and areas for improvement, ensuring the team meets or exceeds key performance indicators.
  • Present insights and recommendations to senior leadership to inform broader sales and marketing strategies.

Performance Expectations:Your key performance indicators (KPIs) include (but are not limited to):

• SQL to Opportunity conversion rate
• Pipeline contribution
• Quota attainment rate
• Retention rate

Education and Experience:

• Bachelor’s degree in Business, Marketing, or related field
• Proven experience in leading a sales development or similar sales team focused on enterprise accounts, with a track record of meeting or exceeding targets. Experience in tech or startup environment a plus.

Competencies:

• Strong understanding of outbound sales strategies, lead generation, and campaign execution
• Proficient in using CRM systems (e.g., Salesforce) and sales enablement tools (ie. Apollo, Salesloft, Gong, etc.)
• Data-driven mindset with the ability to analyze metrics and make informed decisions
• Excellent communication skills, both written and verbal, with the ability to inspire and motivate a team
• Strong organizational and multitasking skills, with the ability to manage multiple campaigns and initiatives simultaneously
• Passion for innovation, technology, and continuous improvement

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