Customer Service Representative - Logistics - Jobs in Calgary, Alberta, T2C 2R6

Job Description

Our client in Calgary is an industry-leading transportation and supply-chain company, and they are looking for a Customer Service Representative who will respond to client inquiries and requests, and ensure shipments are meeting deadlines. If you are looking to build your career within a supportive work environment, apply now!Responsibilities:

• Resolve client complaints and questions in a professional manner.
• Creating freight bills as needed.
• Answering the phone.
• Process orders, forms, applications, and requests.
• Manage customers #39; accounts, updating information as needed.
• Direct requests and unresolved issues to the designated resource.
• Coordinate between departments effectively.
• Other duties as required.

Qualificationsamp; Key Competencies:

• 1+ year experience working in an office environment is required.
• Proficient knowledge of Microsoft Office.
• Highly proficient with Outlook, rule setting and handling high volumes of emails.
• Ability to meet deadlines.
• Strong organizational skills and attention to detail.
• Excellent customer service skills.
• Excellent communication, spoken and written.
• Good mathematical skills.
• Strong ability to resolve issues and maintain customer relations.

If you love interacting with customers and helping them to access your company’s services, we want to speak with you! This is an excellent full-time opportunity so don’t wait – apply now!About Equation Staffing Solutions:Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousingamp; transportation, financeamp; accounting, banking, health care, educational institutions, engineeringamp; technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general officeamp; admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business managementamp; information management.