Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Dental Customer Service Representative - Jobs in Calgary, Alberta, T2P

Dental Metrics Maven
Job LocationCalgary, Alberta, T2P
EducationNot Mentioned
Salary58000.00 - 60000.00 CAD per year
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Dental Customer Relations Coordinator — Calgary, ABOverview:We are seeking an experienced Dental Customer Relations Coordinator to lead day-to-day front office operations at a busy, community-focused practice in Calgary, Alberta. The ideal candidate brings strong leadership, deep knowledge of Canadian dental insurance and eClaims workflows, and a track record of delivering an exceptional patient experience.Responsibilities:

  • Lead front office operations: phones, scheduling, confirmations/recalls, reception, check-in/out, treatment plan presentation, financial arrangements.
  • Oversee billing/collections: insurance verification, eClaims (CDAnet/eClaims portals), reconciliations, AR reporting, follow-ups.
  • Maintain efficient patient flow and high service standards; resolve concerns promptly.
  • Hire, train, schedule, and coach 2–3 front office team members; conduct performance check-ins.
  • Produce weekly/monthly KPIs (production, collections, AR, case acceptance, hygiene reactivation).
  • Optimize workflows in Eaglesoft, Dentrix, ClearDent, Tracker, or similar; ensure data accuracy.
  • Support compliance with infection-control protocols and applicable privacy legislation.
  • Partner with clinical leadership to execute practice goals; assist chairside only as needed to support flow.
Qualifications:
  • 3+ years of dental office leadership (lead admin, office manager, or equivalent) in Canada.
  • Strong knowledge of Canadian dental insurance, eClaims/CDAnet, predeterminations, and AR best practices.
  • Proficiency in major dental PMS platforms and insurer portals.
  • Proven team leadership, coaching, and communication skills; calm, solutions-oriented mindset.
  • Patient-centric, culturally sensitive, and comfortable in a high-volume environment.
  • Asset: familiarity with provincial fee guides and federal/provincial programs (e.g., CDCP).
Schedule:
  • Full-time, on-site. Typical weekday hours; occasional evenings/weekends based on patient demand.
Compensationamp; Benefits:
  • ~$30/hour CAD, negotiable for the right experience/skill mix.
  • Benefits package to be discussed during interviews (health/dental, vacation, statutory holidays, RRSP/TFSA options may apply).

APPLY NOW

Dental Customer Service Representative Related Jobs

© 2021 HireJobsCanada All Rights Reserved