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Job Location | Calgary |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract |
Job DescriptionScope of PositionEnsure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Department.Major Duties and Responsibilities: Prepare, handle, and process documentation- including house and master ocean bills, commercial documents, and customs/regulatory documents. Understand customer’s procedures and maintain updated internal DLSOPs.Track and Trace shipments.Accurate and timely data entry into our operating system.Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers throughhigh volume of email, phone, instant message, and in person.Monitor reports.Accurate and timely client billing.Contribute to maintaining strong vendor relationships- carriers, trucking companies, and others.Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.Meet key performance indicators to support department, branch, product, and company goals.Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.