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Service Advisor (Val Caron) - Jobs in Cartier

Fountain Tire
Job LocationCartier
EducationNot Mentioned
Salary60.000 - 80.000
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

OverviewLooking for a career instead of a job Fountain Tire Val Caron (4-2945 Belisle Dr) is looking for an energetic and dedicated Inside Sales Representative to join our team!**Wage based on experience**What each day will bring:

  • Create work orders and arrange bookings and communicate them to technicians
  • Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up
  • Provide proactive calls to customers to determine their satisfaction level with the service they have received
  • Recommend tire service, specialty tire service, wheel and mechanical service to customers; this includes describing warranties and associated costs to customers, ensuring requested product is available, and suggesting alternative product if requested product is not available in an acceptable time frame
  • Ensure that all products are billed accurately to the customer, and process all necessary information in the computer system
  • Operate company and customer vehicles in a clean and safe manner; this includes having the appropriate vehicle license, using proper barriers to maintain vehicle cleanliness, and ensuring equipment and loads in company vehicles are safely secured for transportation
  • Assist in inventory management through documentation processes, monthly cycle counts and annual inventory counts.
  • Keep promotional material updated in the showroom
  • Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules
  • Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire
  • Special projects and other duties as assigned
What kind of person are we looking for
  • Working knowledge of passenger, light truck tires, specialty tires, commercial, OTR, industrial tires and mechanical services.
  • Customer service skills with the ability to develop and maintain effective relationships with team members and customers; this includes good communication and interpersonal skills.
  • Effective listening skills with the ability to identify customer requirements and provide recommendations.
  • Intermediate computer skills
  • Proven ability to work independently with minimal supervision; this includes organization, time management and problem solving skills.
  • Flexible, patient and calm when working in a fast paced environment
  • Focus on meeting goals and targets
  • Ability to lift 25 kilograms
What is in it for you
  • We will develop your skills and certifications with our excellent training
  • We take care of you and your family with our impressive health, dental and vision benefits
  • A retirement savings plan with company matching to help you achieve your financial goals
  • Save your money with our staff discounts on tires, parts and mechanical services at all Fountain Tire locations
Interested and qualified Please apply in-store (4-2945 Belisle Dr) or on-line today!#J-18808-Ljbffr

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