Outbound Telesales Consultant - Future Opportunities - Jobs in Chaldecutt

Job Description

Outbound Telesales Consultant - Future OpportunitiesUnlock future opportunities by joining our Talent Community!Join our Exclusive Talent Community and seize the opportunity to be scouted for upcoming remote Part-Time Call Center roles. Your journey to a rewarding career starts here.Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada #39;s market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country #39;s largest and most reliable 5G network. Come build a rewarding career at Rogers and be a driving force behind our success story!Who we #39;re looking forWe #39;re looking for Outbound Telesales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You will foster collaboration within your team and other departments in efforts to help us work efficiently and provide world class customer service.What #39;s in it for youWe believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you #39;ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:- This position offers a competitive salary, performance-based bonus and performance-based salary review- Competitiveamp; flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs- 50% off in-market Rogers servicesamp; Blue Jays tickets, 25% off Today #39;s Shopping Choice items, 20% discount on all wireless accessories- 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall.- Paid time off for volunteering- Company matching contributions to charities you supportGrowthamp; Development:- Expand your skill set and participate in mentorship and leadership development programs- My Path: self-driven career development program- Rogers First: priority in applying to internal roles of interestWellness:- Homewood employeeamp; family assistance program- Cognitive Behavioural Therapy (CBT)amp; Virtual therapy sessions- Discounted fitness membershipOur commitment to the environment and diversity:- Work for an organization committed to environmental protection- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.What you #39;ll do- In this role, you will proactively make outbound calls to new and existing customers to uncover needs and offer additional value to cableamp; wireless services- When required, you may support chat and/or inbound calls- Welcome our customers in a friendly and personal manner- Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions- Create a sense of urgency to close the sale and meet first call resolution- Meeting performance-based goals and sales targets- Navigating our systems and tools to locate the best offers- Greet customers in a friendly and personal manner and build rapport- Providing the customer with all the required information to make an informed buying decision- Educating customers on their existing products and services- Addressing any follow up questions, confirm first bill expectations and inspire confidence- Receiving ongoing training and certifications for Roger #39;s different brands, products, and servicesWhat you bring- Willingness to work a flexible schedule, including evenings, weekends, and holidays- Strong verbal communication skills and active listening- Ability to multi-task in a fast-paced environment while navigating multiple computer systems- Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly- Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers- Customer-focused champion and resourcefulness and strong problem-solving skillsShift: VariableLength of Contract: Not Applicable (Regular Position)Work Location: Winnipeg, Calgary and VancouverTravel Requirements: NonePosting Category/Function: Call Centre Operationsamp; Customer Service / SalesRequisition ID: 301195At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ (https://performancemanager4.successfactors.com/doc/custom/RCI/Recruitment_Process-FAQ-EN.pdf) .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation:Vancouver, BC, CACalgary, AB, CAWinnipeg, MB, CABeing a Rogers team member comes with some great perksamp; benefits including:· Healthamp; well-being benefits· Donation matching· Paid time off for volunteering· Wealth Accumulation including: Pension planamp; Employee stock options· Generous employee discounts· Leadership development, Mentorship, and Coaching programs*available for full-time and part-time permanent employees, some restrictions applyLooking for career guidance and inspirationCatch up on the latest episodes of For the Love of Work (https://fortheloveofwork.ca/) podcast with Dr. Sonia Kang.