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Remote Customer Care, Sales & Team Manager-SD - Jobs in Chatham, Ontario

AO GLOBE LIFE
Job LocationChatham, Ontario
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Reporting to your mentor, the Remote Customer Care, Salesamp; Team Manager leads a team in customer service and sale associates to meet business goals within AO National. The incumbent will work to protect the interest of customers.KEY RESPONSIBILITIES:

  • Manages teams’ day-to-day performance.
  • Provides coaching and feedback to motivate and engage employee outcomes in the attainment of organizational goals and objectives; acts to address gaps in performance which may impact outcomes.
  • Leverage a proven outreach program to connect with potential clients through virtual platforms.
  • Deliver engaging and persuasive presentations via Zoom, showcasing our products and services.
  • Train and mentor team members on sales techniques, product expertise, and relationship-building skills.
  • Builds and maintains relationships across Customer Care.
REQUIREMENTS:
  • Experience creating goals and developing strategies to achieve the goals
  • Train and mentor team members on sales techniques, product expertise, and relationship-building skills.
  • Showcase a strong work ethic, committing to delivering exceptional service.
  • Fully proficient in use of MS Office
  • Strong facilitation and management skills
  • Problem solving and decision-making skills
  • Demonstrated superior verbal and written communication skills
  • Demonstrated abilities of working collaboratively with multiple work groups
Thank you for considering a career with Globe Life AO National.We welcome applications from all qualified candidates. Powered by JazzHR

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