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Customer Service Representative - Jobs in Cochrane, AB

Job LocationCochrane, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

CLS Landscape is looking to grow our team with a great team of Customer Service Representatives. Job duties will include:

  • Ensure CLS has a clean and organized office to facilitate the movement of landscape supplies
  • Ensure that safe work practices are applied to all aspects of your job
  • Become familiar with all products that CLS carries, how these products relate to each other, and how they are incorporated into a landscape project
  • Create a rapport with customers and provide a welcoming and helpful experience to all
  • Educate customers on the products and services CLS Landscape Supply offers
  • Assist customers both in the office and in the yard as required to show them their options
  • Produce customer invoices, sales receipts, and refunds
  • Aid in quote generation and customer follow up
  • Coordinate information and schedule deliveries for orders
  • Receive payments and communicate account balances to customers
  • Receive inventory and coordinate product delivery/pickup with customers
  • Answer the phone and respond to voicemails and emails
  • Perform daily cleaning procedures - including stocking shelves, dusting, and general upkeep
  • Show up for work at the site at your scheduled start time
  • Work full time hours as per posted schedule, with ½ an hour of unpaid lunch
  • Manager will contact before 7:00 am in the case of weather cancellations
  • Abide by CLS rules of conduct
Job Types: Full-time, Part-time, SeasonalSalary: $17.00-$18.00 per hourAdditional pay:
  • Overtime pay
Benefits:
  • Casual dress
Schedule:
  • 10 hour shift
  • 8 hour shift
  • Overtime
  • Weekend availability
Ability to commute/relocate:
  • Cochrane, AB: reliably commute or plan to relocate before starting work (required)
Education:
  • Secondary School (preferred)
Experience:
  • customer service: 1 year (preferred)
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