Helpdesk /Deskside Support Technician - Jobs in Cranbrook

Job Description

College of the Rockies serves the communities of the East Kootenay. We acknowledge all our campuses are located in the traditional territory of the Ktunaxa people which is also home to the Kinbasket and Metis people. We welcome you to be part of our College community of employees who are Rocky Mountain Inspired, Small College Proud.Help Desk/Desk Side Support TechnicianRegular Full-time Duties: This position reports to the Chief Information Officer and provides end user telephone, remote and deskside support for Staff, Faculty and Students, including online students and instructors. Provides backup support for other members of IT Dept as needed. This is an on-campus position with no opportunity for remote work.Qualifications: A Computer Technology Diploma, Microsoft Certified Systems Administrator and CompTIA A+ with a minimum 2 years #39; experience in a LAN/WAN environment or an equivalent combination of education and experience. Well-developed written and verbal communication skills with a high level of customer service are required. Experience in a post-secondary educational environment is desirable. Valid Class 5 Driver #39;s License. Please see the Full Job Description in the link below.(If you are viewing from LinkedIn or another careers site, please visit the College website to review the Full Job Description and apply directly www.cotr.ca/hrd)As an employee of the College of the Rockies, the successful candidate is expected to be a lifelong learner who continues to develop his/her skills to help the College meet the needs of our students and our other valued clients.Salary: CUPE Pay Level 5 with a starting wage of $48,994.40 per year as per CUPE Collective Agreement. The College also offers a comprehensive range of benefits including defined pension, generous vacation entitlements, health, and dental plan, and more.Successful candidates may be required to complete a Criminal Record Check.Closing Date: July 4, 2024Preferred Start Date: As soon as possibleInterested persons should submit both a cover letter and resume directly through the College website underquot;Work Here quot; http://www.cotr.bc.ca/HRD/Ensure you pressquot;upload quot; after you add each document.Please quote Competition #24-CU-17Please ensure your cover letter and resume clearly describe your related qualifications and experience as selection for interview will be based on the information provided.To support employment equity and diversity in the workplace, we encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at College of the Rockies.In the spirit of reconciliation, we are committed to increasing Indigenous representation throughout the institution and encourage applicants to self-identify as First Nation, Metis or Inuit within cover letters and/or resume.We thank all who apply and advise that only those selected for further consideration will be contacted.