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Customer Service Representative - Jobs in Dartmouth

TigerTel
Job LocationDartmouth
EducationNot Mentioned
Salary$18.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Join the TigerTel Team: Hybrid Work, Great Benefits, Fast-Paced Fun!Are you looking for a rewarding customer service role with a flexible work-life balance TigerTel, a vibrant 24/7 answering service based in Dartmouth, Nova Scotia, is seeking passionate individuals to join our team.What you #39;ll enjoy:

  • Hybrid Work: Enjoy the best of both worlds with a 4-day work week that includes two days in our beautiful Dartmouth office and two days working remotely from home.
  • Competitive Compensation: Earn an hourly rate of $18.50 and enjoy a comprehensive benefits package, including medical, dental, vision, paid time off, and an RRSP with company matching.
  • Fast-Paced Environment: Be the friendly voice on the line, answering calls and providing exceptional service to our commercial and medical clients. No sales pressure here!
  • Supportive Team: Work in a positive and collaborative environment with a supportive team and management.
Your responsibilities:As a Customer Service Representative at TigerTel, you will be responsible for providing exceptional customer service through phone interactions. You will act as the first point of contact for our clients, ensuring that their inquiries and concerns are addressed promptly and professionally. Your duties will also include accurately recording and managing customer information, ensuring data accuracy and integrity. Additionally, you will be required to learn and use various software programs efficiently, including our customer relationship management (CRM) system and other relevant tools. You will be expected to navigate these systems with ease and utilize them to enhance your productivity and efficiency.Ideal candidates will have:Strong communication and interpersonal skills, experience in a call center or customer service environment (preferred), a positive attitude, and a team-oriented mindset. They should be able to adapt to new situations quickly and effectively. Additionally, ideal candidates will have a strong ability to empathize with customers and provide helpful solutions to their problems. They should be able to handle stressful situations calmly and professionally, maintaining a positive and helpful demeanor at all times. Furthermore, ideal candidates will have a strong work ethic and be committed to providing excellent customer service. They should be reliable, punctual, and always willing to go the extra mile to ensure customer satisfaction.Ready to join the TigerTel team Apply today and experience the excitement of a fast-paced, rewarding career!Bonus points if you:
  • Have experience in a call center or customer service environment.
  • Are a quick learner and adaptable to new situations.
  • Are tech-savvy and comfortable using different software programs.
  • Have a positive attitude and a team player mindset.
We can #39;t wait to hear from you!Job Posted by ApplicantPro

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